Dutch Bros Coffee

Reviews

• NA

  Nat awee

  4 days ago
  5.0
  First time visiting this location but loved the service & a big shout out to Alexa who was doing the drive through this day! Customer service exceeds 10/10 rating! Super friendly and patient with waiting for my order!!! Efficient work with helpful signs along the drive through so it helps customers understand the flow of things if it gets peak busy.
• AC

  Avalon Chung

  5 days ago
  5.0
  THE WORKERS ARE SO NICE!! and the drinks are so fun
• FF

  Francisco

  Apr 20, 2026
  5.0
  This is only coffe drinks, geat coffee and mix drinks
• JC

  Jose Cruz

  Apr 3, 2026
  4.0
  Great people working there. Awesome service. Drinks are good. Would go there again. Coffee drinks are okay. Would recommend any other drink. Coffee drinks taste just like any other coffee spots.
• LT

  Lanyon Ted

  Mar 12, 2026
  1.0
  Dutch Bros Coffee has built a reputation on energy, friendliness, and a sense of youthful fun — but at this La Mirada location, the charm fades quickly once you actually enter the drive‑thru line. What should be a quick, upbeat stop for a caffeine boost becomes an unexpectedly long and frustrating wait, one that often stretches far beyond what any “fast‑casual” coffee shop should demand. The most striking issue is the pace. Even during non‑peak hours, the line moves with surprising sluggishness. Customers report waiting 35–40 minutes for drinks that should take only a few moments to prepare. The problem isn’t overwhelming crowds — it’s the staff’s tendency to linger at car windows, chatting casually with customers while the line behind them stagnates. The atmosphere may be friendly, but friendliness loses its charm when it comes at the cost of efficiency. When the drinks finally arrive, the inconsistency becomes impossible to ignore. Some beverages are overly sweet, tasting more like melted candy than crafted coffee. Others are watery or unbalanced, as if the ingredients were thrown together without care. Dutch Bros is known for its creative menu, but creativity means little when the execution feels rushed or uneven. Even the basics — like ensuring drinks don’t sit forgotten on the counter while new orders pile up — seem to be a recurring issue, as noted by multiple customers. Service, while outwardly cheerful, often lacks the professionalism expected from a well‑established chain. The staff’s upbeat attitude is overshadowed by a lack of urgency and attention to detail. Drinks sit waiting while employees chat. Mobile orders are delayed well past their pickup times. And the overall sense is that the “good vibes” the brand promotes have overtaken the fundamentals of good service. Dutch Bros markets itself as a place where energy and positivity meet quality coffee. Unfortunately, at this location, the balance is off. The vibe is there — but the efficiency, consistency, and reliability are not. For customers seeking a quick, well‑made drink, the experience is more exhausting than energizing. In short: This Dutch Bros offers friendliness, but not the competence or consistency that should come with it. With long waits, uneven drinks, and distracted service, it falls far short of the brand’s promise. There are better options nearby for anyone who values their time — or their coffee.

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