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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.8
(920 reviews)

Business Details

5500 Grossmont Center Drive, La Mesa, CA
91942, United States
(619) 464-4400

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread La Mesa is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
5500 Grossmont Center Drive, La Mesa, CA
91942, United States

Hours

Reviews

3.8
920 reviews
5 stars
422
4 stars
197
3 stars
118
2 stars
59
1 star
124

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables and restrooms, indicating a lack of cleanliness in the restaurant.

Customer Service

There were numerous complaints about rude and unhelpful staff, with some customers feeling disrespected and ignored.

Food Quality

Several reviews mentioned dissatisfaction with the food quality, including issues with portion sizes, bland flavors, and incorrect orders.

Pricing

Many customers felt that the food was overpriced for the quality and portion sizes received.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and enjoyable meals.
  • RR
    RA Ra
    1 day ago
    5.0
    I accidentally ordered a hot coffee instead of iced, and Kaily quickly changed it for me with no hesitation. She was so kind, patient, and sweet about it. Great customer service — thank you, Kaily!
  • VM
    Vinny M
    Feb 12, 2026
    3.0
    Clean your ovens! The place always smells like burnt grease from a dirty oven. Smells like the pizza ovens at 7-11 : (
  • LM
    Liz McGuire
    Jan 29, 2026
    3.0
    This place tends to be low on hot water and milk for the teas. Rarely do I come here and I can both fill up my hot tea And put in the milk without having to request a refill of at least one of them. Today, it was both. Not sure if they’re short staffed or letting things go empty intentionally. Today, their hot tea bags were also low. Some attitude when I asked for someone to refill the hot drinks. I waited a while and received my food, and only then did they refill the milks and then the water. If I were in more of a hurry, which sometimes I am, I wouldn’t have been able to prepare my drink as I like it. Also, don’t get a sandwich at Panera. The amount of protein inside it atrociously low, and the last time I ordered one here, I returned it to them. It was cold, only one short half ring piece of red onion, and barely any chicken. The guy said he could re-make it but “that’s the right amount we’re supongo put on the sandwiches.” It was much better and actually hot when he re-made it, with a bit more onion on it, too. Forget about lettuce on your sandwich! Just don’t get it here. Make sure you’re ok on your salt intake if you get a soup! I really like soup and ordered one today. The lowest salt content was over a thousand!! 1243 or something like that- and that was for the chicken soup. All the others were over 1500, which is over half of the daily recommended salt intake for an adult.
  • CS
    Christopher Sutton
    Jan 19, 2026
    2.0
    This is our first and last visit. Visit visit to Panera Bread. Both of our sandwiches The bread was dry, the condiments were lacking, making the sandwich seem even drier. , the bacon was paper. Thin and my wife's bread was falling apart. Chip choices, just one. We really expected higher quality than that.
  • EP
    Erik P
    Jan 16, 2026
    1.0
    Arrived at this Panera bread and every table was filthy, the entire restaurant was in need of a cleaning. Sixty dollars for two half sandwiches, tiny bowl of soup and a Mac and cheese was ridiculous! For what you get you pay way too much!!! Had to go back up to order pickup several times for missing items or wrong orders. Highly recommend avoiding this place! Panera bread has become grossly over priced for what you get!

Frequently Asked Questions About Panera Bread

Does Panera Bread La Mesa accept reservations?

No, Panera Bread La Mesa does not accept reservations.

What meals are served at Panera Bread La Mesa?

Panera Bread La Mesa serves breakfast, lunch, brunch, and dinner.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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