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McDonald's

3.6
(939 reviews)

Business Details

5500 Grossmont Ctr, La Mesa, CA
91942, United States
(619) 460-0165
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
5500 Grossmont Ctr, La Mesa, CA
91942, United States

Hours

Reviews

3.6
939 reviews
5 stars
369
4 stars
189
3 stars
175
2 stars
77
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, including dirty tables and poor food handling practices.

Mixed Food Quality

While some customers enjoyed the food, others complained about cold items, incorrect orders, and poor quality.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of attention.
  • MB
    michael Boudreau
    Feb 10, 2026
    5.0
    Really good special very good price
  • JC
    Jennifer Chandos
    Dec 6, 2025
    5.0
    Isabella was great. They can make custom orders of coffee, without sugar. This store is locally owned and operated. They have a nice seating area that s quiet.
  • LK
    Leath Khlil
    Sep 14, 2025
    1.0
    For service very bad because just one work the order and after 30 minutes it is come other worker just two it is crazy and today Sunday it was bad bad. That McDonald's in Walmart crosmont mall
  • IJ
    Irma Jordan
    Feb 14, 2023
    2.0
    They were way too slow, and only 2 people were working. It was a very busy day and many customers were waiting for their food. They spoke hardly any English (mostly Spanish) and were goofing off most of the time. People complained to Walmart.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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