McDonald's

3.6
938 reviews
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Business Details

5500 Grossmont Ctr, La Mesa, CA
91942, United States
(619) 460-0165
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
5500 Grossmont Ctr, La Mesa, CA
91942, United States

Hours

Reviews

3.6
938 reviews
5 stars
366
4 stars
189
3 stars
175
2 stars
77
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, including dirty tables and poor food handling practices.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and bad experiences with specific menu items.

Staff Attitude

Mixed feedback on staff behavior, with some customers noting rudeness and lack of acknowledgment, while others praised friendly service.

Convenience

Despite issues, some customers appreciated the convenience of the location and the availability of quick service options.
  • LK
    Leath Khlil
    Sep 14, 2025
    1.0
    For service very bad because just one work the order and after 30 minutes it is come other worker just two it is crazy and today Sunday it was bad bad. That McDonald's in Walmart crosmont mall
  • BB
    Beki Boo
    Jul 21, 2025
    1.0
    The place was DISGUSTING. The manager was HIGH OUT OF HER MIND and the poor teenager cooking in the back looked SO UNCOMFORTABLE. While waiting for my food I watched the intoxicated manager come out of the back door mumble to herself and touch the dirty chairs to put them on top of the dirty tables in an effort to let me know the lobby was closing in 27 mins. She then barehanded picked up random trash scraps around the soda machine , then proceeds to come around the front counter and begin touching food, areas where food touch, areas where food is prepared WITHOUT WASHING HER DAMN HANDS AFTER TOUCHING THE DIRTY CHAIRS AND TABLES. The took a nasty looking rag and wiped the coffee syrups pump nozzles down with it and I almost gagged. Upon being handed the food I looked at the manager closer and her eyes were bloodshot, and her uniform looked like she hadn't taken it off to wash it in weeks. She slurred her words and couldn't seem to finish a sentence. She was going a million miles an hour while just spinning her wheels walking in circles. Needless to say we threw the food away but sadly that included the receipt with the order number date and time. THE HEALTH DEPARTMENT NEEDS TO BE INVOLVED
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 5500 Grossmont Center, La Mesa?

McDonald's is open daily from 7:00 AM to 10:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 7:00 AM to 10:00 PM.