Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in La Mesa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
842 reviews
5 stars
486
4 stars
192
3 stars
76
2 stars
34
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the chicken and salads while others reported dry or bland meals.
Service Issues
Frequent complaints about order accuracy and service speed, with some customers experiencing significant delays or incorrect orders.
Pricing Concerns
Customers noted that prices are higher compared to other locations, leading to dissatisfaction with value for money.
Cleanliness
Some reviews highlighted cleanliness issues, particularly with tables and dining areas, though others praised the cleanliness of the location.
Positive Staff Interactions
Many customers appreciated friendly and helpful staff, contributing to a positive dining experience.
- KFKim Fregoe4 days ago5.0Thank you to the manager who responded to my questions about ordering from the catering menu (in-store the morning of 11/18), those who carefully packed the large order and had it ready right on time (5:15 p/u on 11/18) and the associate who kindly carried it to my car! Bonus: The group LOVED the food! I will definitely order again.
- RSRogelio SandovalNov 13, 20251.0La comida podrida no es justo pagar por lo que te piden y te Heche comida con moho osea hechada a perder ni tu tiempo y dinero en ir a comprar comida ahí
- DMDavey MendozaNov 1, 20255.0I love the chicken and always ask to hook it up with a big crispy one and they don't even hesitate and refuse to take tips I hate cause they deserve them and yeah todo muy bien
- JRJ Seymour RescueOct 29, 20253.0Advertised price differ from charged prices!!!
- MWMichael WillOct 9, 20255.0Had a chicken bowl with avocado and was pretty damn good to be honest the only thing I didnt like was the churros because they didnt have enough cinnamon and sugar on them other then that great meal
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in La Mesa?
El Pollo Loco in La Mesa is open every day from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in La Mesa offers delivery services.
Can I place a pickup or delivery order online for El Pollo Loco?
Yes, you can place orders online through their menu at https://order.elpolloloco.com/menu/baltimore-dr-el-cajon-blvd and also by using their app available on the Apple App Store.
What types of payment does El Pollo Loco in La Mesa accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Is there free Wi-Fi available at El Pollo Loco in La Mesa?
Yes, free Wi-Fi is available at this location.
Does El Pollo Loco in La Mesa have a drive-through service?
Yes, this location offers a drive-through service for your convenience.
Is catering available at El Pollo Loco in La Mesa?
Yes, catering services are available at this location.
What nearby automotive services are available around El Pollo Loco in La Mesa?
Nearby automotive services include Valvoline Instant Oil Change and Xtreme Auto Service, which can be helpful spots to visit for vehicle maintenance before or after your meal.
Are there any nearby financial services close to El Pollo Loco?
Yes, nearby financial services include San Diego Livescan, North Island Credit Union, and Stephen H Geribo - Financial Advisor, offering helpful options for financial transactions in the area.
What nearby shopping and beauty options can I find near El Pollo Loco?
Nearby you can find Cookies La Mesa for shopping, as well as The ProfessionNails - La Mesa and Bliss Nails and Spa for beauty and nail salon services.