Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in La Mesa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
846 reviews
5 stars
490
4 stars
192
3 stars
77
2 stars
34
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food quality, with some praising the freshness and flavor, while others complained about dry or poorly prepared items.
Service
Overall, the staff received positive feedback for being friendly and helpful, though there were notable complaints about order accuracy and service consistency.
Cleanliness
Many customers appreciated the cleanliness of the restaurant, although some noted areas needing attention.
Pricing
Several reviews mentioned concerns about pricing, with some feeling that the costs were higher compared to other locations.
- RGRosalie Garcia4 days ago5.0Excellent street corn salad with cilantro dressing
- JLJerome LesesneDec 25, 20255.0Great restaurant and excellent friendly staff!
- CFCarl FishbergDec 22, 20253.0Clean restaurant, good looking property, well run from what I can tell. Maybe this is nitpicky, but for some reason this location tends to BLAST the speaker volume in the drive thru. I come here often, and it’s jarring to be greeted by such a loud PA system on my way home from work. I’ve seen other customers mention this, too. Please take it down a few notches! Other than that issue, I love coming here.
- NGNataly GNov 28, 20255.0One of my favorite fast food restaurants. Always very clean, with good customer service. The food is always delicious. Thank you.
- KFKim FregoeNov 20, 20255.0Thank you to the manager who responded to my questions about ordering from the catering menu (in-store the morning of 11/18), those who carefully packed the large order and had it ready right on time (5:15 p/u on 11/18) and the associate who kindly carried it to my car! Bonus: The group LOVED the food! I will definitely order again.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in La Mesa?
El Pollo Loco in La Mesa is open every day from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in La Mesa offers delivery services.
Can I place a pickup or delivery order online for El Pollo Loco?
Yes, you can place orders online through their menu at https://order.elpolloloco.com/menu/baltimore-dr-el-cajon-blvd and also by using their app available on the Apple App Store.
What types of payment does El Pollo Loco in La Mesa accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Is there free Wi-Fi available at El Pollo Loco in La Mesa?
Yes, free Wi-Fi is available at this location.
Does El Pollo Loco in La Mesa have a drive-through service?
Yes, this location offers a drive-through service for your convenience.
Is catering available at El Pollo Loco in La Mesa?
Yes, catering services are available at this location.
What nearby automotive services are available around El Pollo Loco in La Mesa?
Nearby automotive services include Valvoline Instant Oil Change and Xtreme Auto Service, which can be helpful spots to visit for vehicle maintenance before or after your meal.
Are there any nearby financial services close to El Pollo Loco?
Yes, nearby financial services include San Diego Livescan, North Island Credit Union, and Stephen H Geribo - Financial Advisor, offering helpful options for financial transactions in the area.
What nearby shopping and beauty options can I find near El Pollo Loco?
Nearby you can find Cookies La Mesa for shopping, as well as The ProfessionNails - La Mesa and Bliss Nails and Spa for beauty and nail salon services.