Chipotle Mexican Grill

3.5
619 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle LaJolla Village Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8657 Villa La Jolla Dr, La Jolla, CA
92037, United States

Hours

Reviews

3.5
619 reviews
5 stars
254
4 stars
116
3 stars
61
2 stars
50
1 star
138

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with messy tables and overflowing trash cans.

Customer Service

Staff are often described as rude, disinterested, and unhelpful, leading to a negative dining experience.

Ingredient Availability

Customers frequently complain about the restaurant being out of key ingredients, especially during peak hours.

Portion Sizes

Many reviews mention consistently small portion sizes, leading to dissatisfaction with the value for money.

Food Quality

While some customers enjoy the food, there are numerous complaints about inconsistent quality and freshness.
  • DA
    David Aldama
    1 day ago
    1.0
    Same issuers as others so I’ll give them an A for being consistently mediocre. Only option they had left an hour before closing was steak among a plethora of other missing basic ingredients. Workers were trying to close, chairs put up, generally unfriendly.
  • TZ
    Thad Zajdowicz
    Jan 2, 2026
    5.0
    Good food reasonably priced.
  • LL
    Leah
    Dec 22, 2025
    1.0
    Ate flying bugs from the bowl!
  • MM
    Marta Morataya
    Dec 11, 2025
    2.0
    The ingredients are still tasty… there’s just never any ingredients to taste. Even up to 2 or 3 hours before closing they’re constantly out of guac, steak, corn, or some type of meat, or soda, or ice (but especially guac and steak) It’s just not reliable and not worth the crazy price. Plus the tables are always messy, like all of them and it’s a whole thing to eat there. I would say it’s just this Chipotle, and this one is particularly bad and unreliable, but all Chipotles are just losing their quality. Whoever is running them just stopped caring about the quality to make a few extra dollars at the end of the year, I guess.
  • DC
    d c
    Dec 8, 2025
    1.0
    I have been to this location a handful of times and have never been greeted with anything other than rude stares, silence, or flat out offensive comments. I have quite literally tried to start an order and been told that the chik fil a is open for me to go to instead. I don’t know what is wrong with the employees at this location but it’s almost funny how incredibly rude and off putting they are. If it was their job to lose customers, they’d be making a damn BAG babe. Also, I worked at a chipotle for 4 years throughout college…. Y’all need to PLEASE keep it a little cleaner back there. Food covering the line, no one cleaning the grill, no one changing gloves…. I think I’ll pass the next time I’m craving so much as chips and guac because frfr the threat of food poisoning is LOOMING.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at La Jolla Village Square?

The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday from 10:00 AM to 11:59 PM, and Saturday from 10:00 AM to 11:00 PM.

Does Chipotle Mexican Grill at this location offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.