Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in La Habra,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
791 reviews
5 stars
446
4 stars
170
3 stars
81
2 stars
28
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are friendly while others are reported as rude and unhelpful.
Food Quality
Food quality is inconsistent; some customers enjoyed the taste while others found it bland or unsatisfactory.
Cleanliness
The dining area is generally clean, but there are complaints about dirty bathrooms.
Order Accuracy
Frequent issues with incorrect orders and missing items reported by multiple customers.
Pricing
Customers feel that prices are becoming too high for the quality of food offered.
- JLJ. C. LimaOct 14, 20251.0Aldrin who I was told is a manager was an absolute grouch. No smile or proper customer service. I work in customer service and regardless of how mean or rude people are I always respond with a smile. I wasn't even rude to him, I asked him for my drink and he double checked the receipt! As if I would want to steal a drink! Later, although I requested 6 avocado sauce he only gave me three. When I returned to ask him for three more he gave me a look as if I was asking him to jump of a cliff. This man need charming school!
- MSMiguel SerranoOct 9, 20254.0Fast food that is become really expensive
- KBKerri BeckerSep 29, 20254.0Friendly employees
- RNRamon NunezSep 16, 20255.0Good service all the place is clean the only thing they need tohave self checking ore Kiosk to order.
- KUKevin uriasAug 4, 20251.0Literally sprinkled chicken there was no protein in this bowl only rice and beans very disappointed
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in La Habra?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in La Habra?
It is located at 1171 W Whittier Blvd, La Habra, CA 90631.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine with a focus on fire-grilled chicken dishes.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco in La Habra offers catering services.
What payment methods are accepted at El Pollo Loco?
They accept American Express, Visa, and checks as payment options.
Can I order food online from El Pollo Loco?
Yes, you can order food online through their website or the El Pollo Loco app.
Does El Pollo Loco have a drive-through service?
Yes, this location offers a drive-through for customer convenience.
What should I know about nearby places around El Pollo Loco?
Nearby, you can find pet services at Petco, enjoy hot dogs at FlavorTown, or grab pizza at Atomic Pizza. These locations provide convenient options if you're visiting the area.
Are there beauty or hair salons near El Pollo Loco?
Yes, nearby beauty salons include Margarita, MokshaSalon, and Trillium Salon Concepts for hair and nail services.
Where can I grab a coffee or a bagel near El Pollo Loco?
The Bagelry La Habra is a nearby cafe and bagel shop, perfect for coffee and pastries before or after your meal.