CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread La Canada Flintridge is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported problems with incorrect or incomplete orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted unprofessional behavior and long wait times.
Food Quality
While many enjoyed the food, there were complaints about portion sizes being too small and inconsistent quality, particularly with soups and sandwiches.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.
Ambiance
The atmosphere received mixed reviews, with some appreciating the decor and cleanliness, while others found it noisy and uncomfortable.
SW
Sandra Whitney
Jan 21, 2026
1.0
I preordered bagels and pastries from Panera La Canada a WEEK in advance for a breakfast event at my school. Went to pick up my order, and they had not even started it yet. To make matters worse, they told me that they were out of the blueberry muffins, chocolate croissants, and cherry pastries I had ordered. When I asked how this was possible, when I PRE-ORDERED my items a week ago, they said that they had a couple of large catering orders come in this morning and I was basically out of luck. I asked if it was possible to pick those items up from a different store, and was told that I was free to call other stores and ask. Customer service is totally non existent.
Bottom line: Pre-orders mean absolutely NOTHING. You cannot count on any order you place at Panera. I will never do business with them again. They are very unprofessional. I did not get what I paid for. I was missing a total of 8 items, and they still charged me the original price I paid for my pre-order.
CM
Chris Monroe
Dec 25, 2025
5.0
One of the overall best Panera locations in So Cal. Fast, friendly, and delicious! Parking can be a challenge, especially during peak times.
AN
Anne Marie Novinger
Nov 26, 2025
5.0
Always quick n delicious!
DP
David Park
Nov 25, 2025
5.0
Well run, nice place with very friendly staff. Little extras like chopping up the side apples rather than just giving us a whole apple is really nice compared to other Paneras I have been to. Thank you!
MT
Movses Timiryan
Oct 29, 2025
2.0
This place is overrated in my opinion. Nothing seems to make this place stand out in my opinion in terms of quality. If anything, I would say that everything from the bread, to the soups are on the lower side of mediocre for prices that feel extravegant for what you're getting. Not a good place to take friends either; the layout means there's foot traffick around you and a lot of noise. You're never quite comfortable. I don't think I'll return here in the future.