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McDonald's

4.0
(700 reviews)

Business Details

(818) 790-5043
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
449 Foothill Blvd, La Canada Flintridge, CA
91011, United States

Hours

Reviews

4.0
700 reviews
5 stars
375
4 stars
153
3 stars
68
2 stars
27
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, order mistakes, and rude staff interactions, particularly with management.

Cleanliness

Many reviews praised the cleanliness of the restaurant and its facilities, including the bathrooms and dining area.

Food Quality

While some customers enjoyed the food, there were complaints about undercooked items and food not being fresh.

Management Concerns

Several reviews highlighted poor management practices, including inadequate staffing and unprofessional behavior from managers.

Positive Experiences

Despite the issues, some customers had positive experiences with friendly staff and good food, indicating variability in service quality.
  • JR
    Jason Roggen
    Feb 12, 2026
    5.0
    Luke was amazing he went above and beyond when I I just thought I would leave this review so that more people like him would be recognized. He works with a smile on his face very welcoming as we came in and I truly appreciate that. Thanks, Luke and thank you McDonald’s.
  • JL
    Jane L
    Feb 12, 2026
    2.0
    The girl at the window with orange hair had rbf the whole time. All she could do was stare with annoyed face when she handed me the wrong drink. McDonalds, please stop hiring these kids who cannot say simple things such as “Sorry about that, let me check your order” because of their huge ego. Or go full Automatic. I would choose AI over “too spoiled to have professionalism” kids anytime.
  • PB
    PETER BOGOSIAN
    Feb 8, 2026
    2.0
    This McDonald’s is in a great location. It has a lot of nice beautiful scenic windows to look out at and it feels very peaceful and large, but there are some drawbacks. The first drawback is they don’t have a soda fountain so you have to wait in line to get a refill and they don’t have condiments out so that you can get ketchup or something on your own. This is a major fail because it takes you a lot longer to get things and that’s annoying. Also they have a huge turnover in staff and so it’s hard to get service and reliable people to wait on you and help you but other than that I like it especially because it has a play place. The play place is the number one feature of this McDonald’s and my kids love it.
  • KT
    Ken Tao
    Feb 2, 2026
    4.0
    Just very confused about the layout. Go into the play area to sit. Its larger then the counter area. Staff deliver food to table as expected quickly via the app. Everything beyond the layout was fine. Much much better then nearby location off Woodbury/Lincoln.
  • JA
    Jonathan A
    Jan 21, 2026
    3.0
    So this McDonalds is very close to where I drop off and pick up my Dad every week. We had some extra time to kill so we stopped in to grab a quick bite to eat this week. Now I have been here before however Im just going to review this particular visit. I will note that in one service area It has been an issue during my last 2 or 3 visits, but more on that in a bit. Upon getting to the restaurant my dad was looking for a healthy choice option. Apparently they have done away with their salads at least that was according to the register who sings Uncertain about it and after getting clarification didn't seem to much more certain one way or the other. I'm thinking she might have been new. So I finally decided on a fish sandwich and I decided on a six-piece chicken nugget option with a coke. Because we couldn't figure out why there were no signs on the kiosk to order and delivering with the cashier and it was a little confusing to figure out if we needed a plastic number or if we're supposed to wait for her number to be called but turns out the number was called so we went to pick up the food. Food was good. Before leaving had to wait for few minutes to be seen by staff for a refill which can be annoying when they seem to be chit chatting and you are trying to grab a refill and catch up with your disabled father who still thinks he is unstoppable especially walking thru parking lots or on stairs. This is actually where I have had an issue on numerous occasions with the last visit before this being the worst as you can hear and see a manager calling a customer rude for attempting to catch his attention (there were several people waiting to order) (we were waiting about 4 or 5 minutes for someone to come amd take people's orders. So this seems to be a bit of an ongoing issue with service but again it wasn't really so bad of a wait as it was the getting ignored or spoken about by a manager that was frustrating. However all in all it was still a pleasant trip. Even if the new cashier did not know where the exits were in the back of the eating area.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in La Canada Flintridge?

McDonald's in La Canada Flintridge is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it closes at 10:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through at this McDonald's is open from 5:00 AM to 11:00 PM on weekdays and Sunday, extending to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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