Chipotle La Canada Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant consistently received complaints about being dirty, with unclean tables, messy serving areas, and unsanitary conditions in the bathrooms.
Service Speed
Customers frequently reported slow service, long wait times, and understaffing, particularly during peak hours.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, food temperature, and overall quality, including complaints about cold or poorly prepared items.
Staff Attitude
Reviews indicated a lack of enthusiasm and professionalism among staff, with some customers noting that employees appeared disinterested or overwhelmed.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing, lack of cleanliness, and failure to address customer complaints effectively.
CH
Celeste Hamilton
Nov 4, 2025
5.0
Always enjoy chipotle 😋
AA
Andy Anderegg
Oct 2, 2025
2.0
When Chipotle was getting all the flack for the small portions they actually gave decent portions once or twice but they're back to giving tiny portions of meat again every time ...twice this month and terrible portions. Plus all the teenagers working there. obviously hate their job because they all look miserable.Food tasted ok but on the whole was disappointed .At least the restaurant was clean.
RJ
Rick Johnson
Sep 25, 2025
2.0
easily some of the worst service I've ever received.
KL
Kenny Lizotte
Aug 24, 2025
5.0
Nice place
J4
Justkickinit 420
Aug 12, 2025
1.0
they are serving cold food getting people sick, cold rice beans and chicken
8/12/25 650 pm I came and the “fresh” food they served me was cold by the time I sat down, I pointing Ted this out to the manager and asked her to correct the situation and she chose to give me a refund, threw my food away and went back to serving people cold food.
Disgusting and defiantly reporting to the health department
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at La Canada Town Center serve?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in La Canada Flintridge?
The restaurant is open daily from 10:30 AM to 11:00 PM, except on Monday when it opens at 10:45 AM and closes at 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill at La Canada Town Center?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Is the Chipotle Mexican Grill at La Canada Town Center LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers and is inclusive to all.
What are some nearby places I can visit before or after dining at Chipotle?
Nearby places include the Flintridge Bookstore where you can grab a book or coffee, and Taylor's Steakhouse for additional dining options.
Are there fitness or wellness facilities near Chipotle Mexican Grill in La Canada?
Yes, Anytime Fitness gym and WW (Weight Watchers) are nearby if you're interested in fitness or wellness activities.
Where can I find telecommunication or mobile phone services near Chipotle?
AT&T and the AT&T Store are located close to Chipotle, offering telecommunications and mobile phone accessories.
What payment options are accepted at Chipotle Mexican Grill in La Canada Town Center?
Chipotle accepts credit cards and also offers gift cards for convenient payment options.
How can I contact the Chipotle Mexican Grill at La Canada Town Center?
You can reach them by phone at +1 818-790-8127 or email at ca.1223.lacanada@chipotle.com.