Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers reported receiving cold, stale, or poorly prepared food, with specific complaints about fries and burgers.
Staff Attitude
Numerous reviews mentioned rude or unprofessional behavior from staff, particularly from management.
Cleanliness
While some customers noted clean restrooms and environment, others reported unsanitary conditions and poor maintenance.
BP
Brett Pullen
5 days ago
2.0
My McRib meal did not include the fries that were supposed to be included with it. Aside from omitting nearly $5 of food, the sandwich I ordered "Sauce Only" had little to zero sauce on it.
My children's Happy meals were accurate. But I was left disappointed. Always double check your food before you leave.
JR
Jorge Rojas
Nov 6, 2025
1.0
They gave me Ike bigmac sauce instead of my chicken nuggets
LP
Leticia Perez
Nov 5, 2025
1.0
TARDARON 35 MINUTOS EN DARME LA COMIDA, FUE UN SERVICIO PÉSIMO,UNA EXPERIENCIA MALA, 35 MINUTOS ES DEMASIADO TIEMPO.