Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Freshness
Numerous customers complained about cold, stale, or poorly prepared food.
Management Issues
Several reviews pointed to a lack of effective management and training for staff.
Cleanliness
Some customers noted cleanliness issues, particularly in restrooms and dining areas.
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Yeezus Rice
Feb 7, 2026
2.0
Waited an unbelievable 35 minutes just for a couple of sausage McMuffins. Felt like staff had forgotten me and my order despite having placed the order online drive thru.
WC
Will C
Jan 26, 2026
2.0
I had trouble with the kiosk calculating a price correctly. I asked a young employee who was putting on his smock if he could help. The excuses started instantly about how "he doesn't really order from McDonald's." Eventually after reordering The price came up correct. I just feel the staff were very uninspiring and unhelpful. Poor quality customer experience.
Another staff member approached me like (I'm stupid) and asked if the order come out okay after I had already fixed it! Then she stated that's the future (ordering on a kiosk I assume). I told her I've been ordering the same thing for 10 years. Will not visit this location again.
AR
Alexis Romero
Dec 27, 2025
1.0
There’s always a long wait and the food is stale. If I’m waiting a long time I would think the food were to AT LEAST be fresh.
IR
Irene Ranirez
Dec 25, 2025
2.0
Had to wait 20 minutes for an order which came out wrong. Got a happy meal hamburger and got a 6 nuggets happy meal. Went inside told them about the error. Was suppose to be a plain hamburger but instead got a hamburger with everything. My little one was not happy. Too many errors and wait time is long.
DO
Daniel Iván Corrales Ontiveros
Dec 12, 2025
1.0
Pésimo servicio y atención a cliente. Estuve más de 20 minutos esperando mi orden en el drive t u no me dieron nada