Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20-30 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Numerous complaints about food being cold, stale, or poorly prepared, with some customers experiencing food safety concerns.
Customer Service
Several reviews mentioned rude or unprofessional staff, particularly in handling complaints or mistakes.
Cleanliness
Some customers noted that the restaurant environment, including restrooms, was not well-maintained.
AR
Alexis Romero
Dec 27, 2025
1.0
There’s always a long wait and the food is stale. If I’m waiting a long time I would think the food were to AT LEAST be fresh.
IR
Irene Ranirez
Dec 25, 2025
2.0
Had to wait 20 minutes for an order which came out wrong. Got a happy meal hamburger and got a 6 nuggets happy meal. Went inside told them about the error. Was suppose to be a plain hamburger but instead got a hamburger with everything. My little one was not happy. Too many errors and wait time is long.
DO
Daniel Iván Corrales Ontiveros
Dec 12, 2025
1.0
Pésimo servicio y atención a cliente. Estuve más de 20 minutos esperando mi orden en el drive t u no me dieron nada
AS
Amy Sanchez
Dec 3, 2025
1.0
Asked for price said “bruh i don’t even know” and hung up
BP
Brett Pullen
Nov 19, 2025
2.0
My McRib meal did not include the fries that were supposed to be included with it. Aside from omitting nearly $5 of food, the sandwich I ordered "Sauce Only" had little to zero sauce on it.
My children's Happy meals were accurate. But I was left disappointed. Always double check your food before you leave.