Five Guys

4.2
586 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6285 Pats Ranch Rd. in Jurupa Valley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
6285 Pats Ranch Rd., Jurupa Valley, CA
91752, United States

Hours

Reviews

4.2
586 reviews
5 stars
338
4 stars
132
3 stars
49
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and cooked well, though some expressed concerns about inconsistency in quality.

Service

The staff is frequently described as friendly and attentive, with many customers appreciating the quick service.

Cleanliness

While many reviews mention a clean dining environment, there are complaints about the condition of the restrooms.

Pricing

Several customers noted that the prices are on the higher side for fast food, leading to mixed feelings about value.

Order Accuracy

There are recurring issues with order accuracy, especially when multiple items are ordered, leading to some dissatisfaction.
  • MC
    Miguel Calderon
    Jan 3, 2026
    5.0
    Katie truly delivered the full Five Guys experience. From the moment we stepped up to the register, her customer service was outstanding—friendly, attentive, and genuinely enthusiastic. She took the time to help us choose the perfect shakes to pair with our meals and made the whole ordering process feel fun and effortless. What really stood out was her attention to the little details. I casually mentioned how much I love the complimentary peanuts, and without hesitation, she made sure I had some to take home with me. That level of thoughtfulness made our visit feel personal and memorable. Katie is exactly the kind of team member who turns a good meal into a great experience. She’s a true asset and the reason we’ll definitely be back!
  • MB
    Mike Buttler
    Dec 26, 2025
    5.0
    Love the customizing grill level aspect
  • GI
    Greg Terry II
    Dec 19, 2025
    5.0
    The food is consistently good, my order is never wrong, the dining room is always clean, and the staff is always friendly.
  • MM
    miniR.S.K.
    Dec 9, 2025
    4.0
    I went on a Monday during what looked like their busier hours during the evening, the past few times I’ve gone my burgers have came out questionable, looking closer to smash burgers and serval toppings just hanging out when unwrapped. So I went in with lower standards, but I was actually decently pleased with the food and service, the burgers were cooked great but also assembled with what seemed to be just better care. Keep in mind I was definitely not the only order they were making, I guess it just comes down to who’s making the burger, the two guys on the line seemed pretty well versed, compared to the other employees I’ve had make my food.
  • JJ
    Jasdeep Sangha (jj)
    Dec 7, 2025
    1.0
    Make sure, when you take your order you do it one at a time. I have been here many times and done single order of a burger. However when it comes to multiple Burger they got it completely wrong. You'll have to pay extra tax yes...but if you want it right, space out your order, because the people working there ...... They may be understaffed or they don't care. But hey, when I order one thing they get it right, when I order more than one , they seem to drop the ball.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.