Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences are mixed, with some praising friendly staff while others report rude behavior and slow service.
Food Quality
Food quality is inconsistent, with reports of cold or undercooked items, but some customers enjoyed fresh and hot meals.
Cleanliness
The restaurant is generally clean, but some customers noted issues with dirty tables and restrooms.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Drive-Thru Efficiency
Drive-thru service is often slow, especially during busy times, but some customers appreciate the staff's efforts to manage high volume.
EP
elzie pruett
Nov 3, 2025
2.0
It's a McDonald's, this one I've eaten at since it was built, late evenings usually has ok food sometimes the burgers are overcooked and the fries are over salted and never full. This last time on Halloween night they were really busy I did a mobile order for a 20 piece nugget and 2 medium fries I got an extra medium fry for free through the app, also got a double cheeseburger small fry 4 piece nugget and small drink deal about 9:30 pm I went to pick up my daughter from work and went home to eat, I knew my frys would be cold but no big deal I have an air fryer to reheat them in the problem was their were sauces a bunch of napkins 2 straws for some reason with only 1 drink the burger was there the 4 piece was there 3 half full medium frys were there but no 20 piece nuggets in the bag, I tried to call but its an automated message that no matter which option you pick you can't talk to someone about it, so I went in the next day and told someone about it and was told by some young man that I should have came back in that night because there's nothing they can do, I am not going to drive all the way back into town after getting home at 11:00 pm knowing the store is probably closed so I'm out the cost of my meal and I didn't get to eat dinner that night, I'm very upset guess I'll just get my food somewhere else.
DA
Debbie Armstrong
Oct 8, 2025
4.0
The staff at Jackson are great. They keep it clean and always have asked us if we need anything.
FI
Fair oaks Iron
Sep 14, 2025
5.0
This is Martell between Jackson and Sutter Creek. Had Chicken Nuggets so I could eat while driving. As McDonald's go this one stands out as one of the cleanest and well run places I've ever visited.
CC
C_bebopp
Sep 13, 2025
3.0
Are pretty slow even when you place a mobile order ahead of time
AT
Arlene Toca
Aug 13, 2025
5.0
Service was quick polite employees food was a bit cold but other than that great overall expierience
What are the regular dining hours at this McDonald's location?
The McDonald's at 12201 Trade Center Rd, Jackson, CA is open daily from 6:00 AM to 11:00 PM for in-store dining.
Does this McDonald's offer drive-through service, and what are the hours?
Yes, the drive-through is available daily from 5:30 AM to midnight, allowing for convenient ordering without leaving your vehicle.
Can I order McDonald's for delivery from this location?
Yes, delivery is available every day from 6:00 AM to 11:30 PM through their online ordering platform.
Is curbside pickup an option at this McDonald's?
Yes, curbside pickup is offered to enable customers to order ahead and collect their food without entering the restaurant.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Is there free WiFi and mobile ordering available at this McDonald's?
Yes, the restaurant offers WiFi access and supports mobile ordering and mobile offers for convenience.
Where can I download the McDonald's app for easier ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders quickly and earn rewards.
What nearby fast food options are available if I want alternatives to McDonald's?
Nearby fast food alternatives include Jack in the Box and Quiznos Sub, providing options like burgers and sandwiches just around the corner.
Are there nearby coffee shops or places to relax before or after dining at McDonald's?
Yes, Starbucks is nearby and is a great spot for coffee or smoothies before or after your meal at McDonald's.
What automotive services are close to McDonald's for convenience while dining?
Several automotive services such as Jeff Holman Auto Center, Sterling Auto Repair and Tires, and American Tire Depot are nearby, allowing you to take care of vehicle needs while enjoying your meal.