McDonald's

3.3
1349 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12201 Trade Center Rd, Jackson, CA
95642, United States

Hours

Reviews

3.3
1,349 reviews
5 stars
407
4 stars
288
3 stars
261
2 stars
130
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and poor handling of orders.

Food Consistency

Food quality is inconsistent, with reports of cold or improperly cooked items, but some customers enjoyed fresh and hot meals.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention dirty floors and tables during busy times.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially during peak hours.
  • KC
    Kathleen Carroll
    Dec 19, 2025
    2.0
    You cannot call the store directly so if you lost something I'm going to have to drive over an hour to go to the store to find out horrible
  • DH
    David Handcock
    Nov 24, 2025
    5.0
    Awesome
  • EP
    elzie pruett
    Nov 3, 2025
    2.0
    It's a McDonald's, this one I've eaten at since it was built, late evenings usually has ok food sometimes the burgers are overcooked and the fries are over salted and never full. This last time on Halloween night they were really busy I did a mobile order for a 20 piece nugget and 2 medium fries I got an extra medium fry for free through the app, also got a double cheeseburger small fry 4 piece nugget and small drink deal about 9:30 pm I went to pick up my daughter from work and went home to eat, I knew my frys would be cold but no big deal I have an air fryer to reheat them in the problem was their were sauces a bunch of napkins 2 straws for some reason with only 1 drink the burger was there the 4 piece was there 3 half full medium frys were there but no 20 piece nuggets in the bag, I tried to call but its an automated message that no matter which option you pick you can't talk to someone about it, so I went in the next day and told someone about it and was told by some young man that I should have came back in that night because there's nothing they can do, I am not going to drive all the way back into town after getting home at 11:00 pm knowing the store is probably closed so I'm out the cost of my meal and I didn't get to eat dinner that night, I'm very upset guess I'll just get my food somewhere else.
  • DA
    Debbie Armstrong
    Oct 8, 2025
    4.0
    The staff at Jackson are great. They keep it clean and always have asked us if we need anything.
  • FI
    Fair oaks Iron
    Sep 14, 2025
    5.0
    This is Martell between Jackson and Sutter Creek. Had Chicken Nuggets so I could eat while driving. As McDonald's go this one stands out as one of the cleanest and well run places I've ever visited.

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

The McDonald's at 12201 Trade Center Rd, Jackson, CA is open daily from 6:00 AM to 11:00 PM for in-store dining.

Does this McDonald's offer drive-through service, and what are the hours?

Yes, the drive-through is available daily from 5:30 AM to midnight, allowing for convenient ordering without leaving your vehicle.