Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with reports of rude staff and poor service overshadowing positive experiences.
Food Quality
Food quality is inconsistent, with some customers praising freshness while others report cold or poorly prepared items.
Wait Times
Long wait times in the drive-thru and for food orders are a common complaint among customers.
Cleanliness
The restaurant is generally noted for being clean, contributing positively to the dining experience.
Menu Issues
Customers expressed disappointment over menu changes and unavailability of certain items.
AW
Adri Wilmot
4 days ago
5.0
Mariano, was very helpful. Food was prepared great. First time having outstanding service.
AR
Airam Rivera
5 days ago
5.0
I love the service, and how the give me my food fresh, my fries were fresh too. The customer service was amazing
TP
Tiffany Probert
Feb 10, 2026
1.0
I usually enjoy breakfast at this location, but apparently the hours have changed, and it now opens later... Instead of putting up a sign or any notification for this change. When we pulled up to the window, the girl was so rude. Made an excuse that it's her first day back, spoke as the whole world knew of the change in hours, and we were the idiots. Then, she slammed the drive-thru window. Great customer service. It's sad cause they are usually incredible there, and my last time will be remembered like that. I guess all breakups can't be clean.
LL
latonja l
Jan 22, 2026
3.0
When did Wendy’s stop having a six piece meal? The lady told me they only have 10 piece which doesn’t make sense everyone’s I’ve been to for my kid always have a six piece except for this one so yeah my daughter is very disappointed right now so I guess we go eat somewhere else even though Wendy’s is her favorite spot
EC
Erika Cardenas
Jan 15, 2026
1.0
Don't ever order food from the app ahead of time. I placed an order several hours before I was going to pick it up. When I went to pick it up. The food was probably sitting there for hours, got home and the food was not fresh at all, barely warm. Even the buns from the cheeseburgers were hard and dry. Chicken nuggets were dry. Mind you it was a large order. I paid about $98.00
I have not gone back. One of the shift managers handed me the order. I think that was the worst part. The only reason I didn't go back it's because that day my kids and I had a very stressful day and everyone was very tired and hungry. Will never go back there again.
What are the operating hours for the drive-thru at Wendy's located at 15732 Arrow Highway?
The drive-thru is open daily from 6:30 AM to midnight.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app available on the App Store or online at order.wendys.com.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this location with options available on the app and website.
What forms of payment are accepted at Wendy's on Arrow Highway?
Payments via American Express, Cash, Discover, MasterCard, and Visa are accepted.
Does Wendy's at 15732 Arrow Highway have dine-in and delivery services?
Yes, this location offers dine-in, delivery, and drive-thru services but not curbside pickup.
How can I provide feedback or contact Wendy's at this location?
You can reach out via their live chat on the contact page, call (626) 338-1977, or fill out their customer satisfaction survey online.
Where can I find menu pricing and nutrition information for Wendy's?
Menu prices and nutrition/allergen information are available through Wendy's website and mobile app.
Are there other dining options near Wendy's at 15732 Arrow Highway?
Yes, nearby dining options include Siam Casa Thai Cuisine, Chang Thai Cuisine, Sands Chinese Restaurant, Wingstop, Farmer Boys, and Jimmy John's.
What nearby facilities can customers visit for medical or health services?
Nearby medical facilities include Irwindale Industrial Clinic, Concentra Urgent Care, Maria Teresa De Guia (dentist and pediatrician), SoCal Golden Care Home Health, First Rescue Ambulance Inc, and Ride On Time emergency room.
Are there any nearby places for coffee or quick breaks when visiting Wendy's?
Yes, there are nearby Starbucks locations where customers can grab coffee before or after their visit.
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