Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
While some customers noted cleanliness in the lobby and restrooms, others mentioned unpleasant odors and unclean dining areas.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers receiving incorrect items or incomplete orders.
Food Quality
Feedback on food quality was mixed, with some praising specific items while others complained about cold or poorly prepared food.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and unresponsive management.
NC
Nick Cordova
Nov 16, 2025
5.0
Waited forever in the drive-through with just one car in front of me. What’s the deal with this location? Why can’t they move the line?
AR
Alan Antonio Rio
Oct 29, 2025
3.0
Oh hum... that's how I now describe a once grŕ
DG
David G
Oct 23, 2025
5.0
Super fast service and clean lobby.
KT
Kris Tropicana
Oct 22, 2025
1.0
This is the worst micdonalds " i I've been to .. This McDonald's has the worst customer service they see us stand on the counter no one will ask you if you need help unless you get someone's attention you ask them to give you ketchup they give you an attitude like if you owe them something.🙄
You ask them to give you a refill they charge you 50 cents..
I usually go to the other McDonald's down the street on
irwindale& arrow highway"
5 minutes away"😀
They have Great customer service Friendly employees and Awesome management also no attitude and you get free refills on all beverages 👍🏻
LT
liz tienda
Oct 8, 2025
5.0
Order is usually wrong. Makes me sad that I ask for a diet and they give me regular and I don’t know until I take a sip. Isn’t that dangerous for a diabetic person? Glad I am not. Sugar disrupts metabolic health and I will not patronize this place any longer. Too many mistakes, it’s almost every visit. Goodbye McDonald’s.