Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others complained about cold food and incorrect orders.
Cleanliness
The cleanliness of the restaurant received positive feedback, but there were also complaints about dirty restrooms.
Operational Issues
Several customers noted issues with the restaurant's 24-hour operation and drive-thru service, including being unable to place orders during advertised hours.
LS
Leesa Sanchez
Feb 16, 2026
5.0
The lady at the counter is always so nice and understanding
BB
B B
Feb 4, 2026
1.0
WHY ADVERTISED AS 24 HOURS WHEN IT IS NOT ? ?
S
shellsea •
Jan 31, 2026
3.0
they don't sell bagged ice here
PS
Philip south
Jan 14, 2026
3.0
It's another mcdonald's, what more can you expect?
VE
Vital Existence
Dec 17, 2025
2.0
I feel like my opinion might not make much of a difference here, but hopefully this makes other people consider going to a different location until the issue is addressed. I've been a frequent loyal customer of this location for a while now and I've just about had it with the lousy customer service provided by one of the staff members there. Every time I walk in there and order from the man with taller man with the pony tail, he just gives me a death stare. He's never polite; Not even a "welcome" or a "thank you." Just a stink face and a bad attitude. One time I picked up my food at the counter from him and he just shoved the bags at me. Just last week I ordered from the drive thru and he Just stared at me like he had a problem with me or something. Couldn't even say a word to me. Not even a "thank you" or a "drive to the next windows please." Just made me feel very uncomfortable. On top of that, he got my order wrong and as clearly as I stated what I wanted, I feel like he intentionally ignored my request. He looks miserable doing his job. I know plenty of other more deserving people who would appreciate just having the job. With that said, I don't feel comfortable coming back here. I feel unwelcome and will be taking my business else where moving forward. With that said, I do want to give credit where credit is due. There is an older gentleman there, I don't remember his name, maybe Steve or Steven, I apologize if I got the name wrong, but he is a superstar employee and his customer service skills are impeccable. Every customer service employee should learn from this man. He is a role model. If it wasn't for the pony hair guy, I would definitely give this location 5 stars, but unfortunately all it takes is one bad apple to ruin it.
What are the operating hours of McDonald's Irwindale location?
McDonald's in Irwindale is open 24 hours daily.
What are the drive-thru hours at McDonald's Irwindale?
The drive-thru is open 24 hours every day.
Can I order delivery from McDonald's Irwindale?
Yes, delivery is available daily from 5:15 AM to 10:45 PM.
What types of pickup and delivery services does McDonald's Irwindale offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at McDonald's Irwindale?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's Irwindale?
Yes, you can order using the McDonald's App available on both iOS and Android.
Does McDonald's Irwindale location have a drive-thru?
Yes, this location has a drive-thru service open 24 hours.
What nearby restaurants can I visit before or after McDonald's at 5203 Irwindale Ave?
Nearby options include Butcher Block BBQ, Love Chicken and Ribs, Santa Fe Importers, Jack in the Box, Denny's, and El Matador Authentic Restaurant.
Are there any nearby gas stations around McDonald's Irwindale?
Yes, nearby gas stations include ARCO, BP, and ampm convenience store with gas services.
What nearby places can help me find McDonald's Irwindale more easily?
Nearby places include ampm convenience store and Los Angeles County Fire Department, which can serve as landmarks to locate McDonald's at 5203 Irwindale Ave.
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