Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The fries bent instead of snapping,
Asked for sauce, got no sauce,
Horrible food, horrible place, overall just plain bad.
AW
Aviante Wilson
3 days ago
1.0
If I could rate this -0 I would because the experience I had in the drive-through was completely outlandish. The lady over the intercom speaker was so bloody, rude and disrespectful It made my food taste even worse than it was. She kept cutting me off and interjecting before I could even say anything. I was asking a clarifying question and she wouldn’t even allow me to finish to understand what I was ordering. Before I even started to order and I was just asking a question, she Put me on hold. worst Customer Service ever. Then they gave me my food with no napkins no sauces didn’t ask me if I needed anything else just rude and disrespectfu. I will definitely not be back
MC
michael cushmanjr
Mar 28, 2026
1.0
My alter ego "Fat Mike"got loose and ordered large fries apple pie and a small sprite...I cancelled. I don't eat this food any more it literally makes me sick. I think it's the oil....I get coffee or go to the bathroom here that's it
HH
Hilee
Mar 20, 2026
5.0
McDonald’s offers a wide variety of items like burgers, fries, chicken meals, and breakfast options. Its food is generally consistent in taste across branches, with popular items like the Big Mac and Chicken McDo being customer favorites. The prices are affordable, and service is usually fast and efficient. The environment is clean and convenient for quick meals or hangouts. However, some customers find the food less unique compared to local competitors.
AA
Ahoora
Mar 7, 2026
1.0
I’ve been a customer at this location since 2016 and this was one of the most frustrating experiences I’ve had here.
I placed a mobile order through the McDonald’s app and paid for everything in advance, including sauces that were listed as free in the app. When I arrived to pick up my order, I was charged again for those same sauces even though they were already part of my mobile order.
When I got home, I discovered that half of my order was missing, which forced me to drive all the way back to the restaurant to get the items I had already paid for. Because of this mistake, my food had already gotten cold and I ended up wasting about 30 minutes of my time going back and forth.
What made the situation worse was how it was handled when I returned. I stood at the counter for about 10 minutes before anyone acknowledged me or attempted to help. Once I finally explained the issue, the employee took my bag without saying anything — no apology, no explanation. I then waited another 15 minutes before they finally came back with the order.
At that point, there was still no communication about whether the food had been remade or if the original order had simply been reheated. Between the incorrect extra charge, the missing items, and the lack of customer service while resolving the issue, the entire experience was extremely disappointing.
I understand that mistakes can happen, but charging customers again for items already paid for through the mobile app and then sending them home with an incomplete order — followed by a very poorly handled resolution — is not acceptable. I hope management or corporate takes a look at how situations like this are handled at this location because this experience fell far below what I would expect after being a customer here for nearly a decade.
What are the general operating hours of this McDonald's location?
This McDonald's is generally open from 7:00 AM to 10:00 PM Monday and Thursday through Sunday, and 24 hours on Tuesday and Wednesday.
Is drive-thru service available at this McDonald's, and what are its hours?
Yes, the drive-thru is available 24/7 every day of the week at this McDonald's location.
Can I get delivery from this McDonald's?
Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no contact delivery.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's app available on iOS and Android or via the online ordering link provided.
What forms of payment are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi and other services on-site?
Yes, this location offers services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What is the address and contact number for this McDonald's?
The McDonald's is located at 5445 Alton Parkway, Irvine, CA 92614. The main phone number is +1 949-551-4700.
Are there other dining options nearby that I can check out after visiting McDonald's?
Nearby dining options include Pick Up Stix Fresh Asian Flavors, Pizza 90, California Pizza Kitchen, Chronic Tacos, and Domino's, among others.
What convenience stores or gas stations are close to this McDonald's?
Nearby convenience stores and gas stations include Chevron, ExtraMile, and U.S. Bank ATM for your fueling and convenience needs.
Are there any coffee shops near this McDonald's for a quick beverage before or after my meal?
Yes, Starbucks and OMOMO Tea Shoppe are nearby, offering coffee, bubble tea, and other drinks.
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