Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Service Speed
Customers consistently complained about slow service, both in the drive-thru and at the counter, with long wait times reported.
Food Quality
Several reviews mentioned issues with food quality, including cold items, soggy fries, and overall dissatisfaction with the meals.
Cleanliness
While some customers praised the cleanliness of the bathrooms, others noted that the restaurant itself was dirty and in need of maintenance.