Pavilions

4.4
421 reviews

About

Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristPavilions
Looking for a grocery store near you? Visit your local Pavilions located at 3901 Portola Pkwy, Irvine, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Pavilions pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (657) 273-5753. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
3901 Portola Pkwy, Irvine, CA
92602, United States

Hours

Reviews

4.4
421 reviews
5 stars
280
4 stars
96
3 stars
14
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees like Tony and the pharmacy team received praise for their helpfulness, others were reported as rude and unprofessional.

Product Quality

Customers appreciate the fresh produce and bakery items, but there are complaints about the quality of some products, including moldy items and limited vegan options.

Store Cleanliness

The store is generally noted for being clean and well-organized, although there are occasional reports of unsanitary conditions in certain areas.

Pricing

Prices are perceived as high, with some customers feeling that the quality does not justify the cost, while others acknowledge the premium nature of the products.

Selection Variety

The store offers a good variety of products, including unique items not found in other stores, but some customers noted limitations in specific categories like organic and vegan products.
  • RP
    RUXANDRA PREDESCU
    Dec 30, 2025
    4.0
    This is a good grocery store, they have fresh organic produce, a good bakery. It's on the pricey side.
  • EG
    Elhamy Guirguis
    Dec 21, 2025
    5.0
    Today I asked the Deli department manager for special order, the manager’s name is Tony Hernandez, he is awesome very helpful and cares about all small details. He makes all what he can to make you happy and fulfilling your needs, thank you so so much Tony
  • ML
    Medardo Lopez
    Dec 18, 2025
    1.0
    Really nice store prices are fair but you can do better on the bags. Make them better and charge $0.15 if necessary but really you given crappy bags. It seems like you just used the school glue students use because these bags are bad. Do better
  • KS
    K Shah
    Dec 5, 2025
    5.0
    Friendly staff lots of options to chose from, nice bakery
  • AA
    Anastasia
    Dec 1, 2025
    1.0
    Today at exactly 10:00 PM, I had an unfortunate experience with one of the employees — Jeff, an older gentleman. I was walking into the store right along with another customer, literally a step apart. Jeff let that customer in without any hesitation, but stopped me and said the store was closed in a rather rude manner — even though I was there to complete a small Instacart order for only three items. I explained it to him, but he didn't even want to listen and continued to be rude for no good reason. There were still plenty of shoppers inside at that moment, who were not being rushed or kicked out, and the inconsistency felt unfair and unprofessional

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!