Papa Johns Pizza

3.2
198 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Irvine, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Irvine pizza for any occasion. Call us for pizza delivery in Irvine or stop by 15435 Jeffrey Road #114 for carryout to order the best pizza in Irvine, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
15435 Jeffrey Road #114, Irvine, CA
92618, United States

Hours

Reviews

3.2
198 reviews
5 stars
74
4 stars
28
3 stars
21
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers experienced late or incorrect deliveries, with some reporting cold pizzas and poor communication from staff.

Customer Service

Feedback indicates a significant number of complaints regarding rude or unhelpful staff, particularly during phone interactions.

Food Quality

While some customers praised the pizza, others reported issues with burnt or improperly made pizzas, leading to dissatisfaction.

Staffing Problems

Several reviews mentioned that the location appears understaffed, impacting service speed and quality.

Positive Experiences

Despite the negative feedback, some customers highlighted positive experiences with friendly staff and good pizza.
  • KS
    Kirill Spiridonov
    Nov 1, 2025
    1.0
    Terrible attitude. 11.01 2:30 pm I came to place an order, and the employee rudely said, “Why didn’t you order online?” I explained that I don’t have the app. Then she replied that she was busy and would come to me in a few minutes. I waited a few minutes, placed my order, and she told me to wait 15–20 minutes. If someone hates their job that much, they shouldn’t work with customers.
  • AB
    Atif Butt
    Aug 5, 2025
    4.0
    Took 20 mins for Del, pretty amazing !
  • LK
    Lindsay Kohl
    Jul 5, 2025
    1.0
    How can you cut a extra large pizza into eight slices
  • DL
    Daniel Letterman
    Jun 20, 2025
    1.0
    How is it that you say you're open to deliver until 1am but you don't let anyone order delivery at 11:40pm. And then, when you call, instead of calling the store you talk to an automated robot call center to deliver a pizza like you're talking to an insurance adjuster and you have to talk to someone in a god foresaken call center just to try to order a pizza. Ridiculous
  • NH
    nick hallowell
    Dec 3, 2021
    1.0
    This location is understaffed and it shows, employees hate their job and it translates to the product and service. I tried carryout and delivery, I will not return even though I like the franchise.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Irvine, CA?

Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 11:00 PM, and Thursday to Saturday from 10:00 AM to 1:00 AM.

What are the takeout hours at Papa Johns Pizza in Irvine?

Takeout is available Monday from 10:00 AM to 10:30 PM, Tuesday and Wednesday until 11:00 PM, Thursday from 10:00 AM to 2:00 AM, Friday and Saturday until 1:30 AM, and Sunday until 11:00 PM.