At Papa Johns Pizza in Irvine, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Irvine pizza for any occasion. Call us for pizza delivery in Irvine or stop by 15435 Jeffrey Road #114 for carryout to order the best pizza in Irvine, along with breadsticks, wings, and more!
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and poor handling of complaints regarding their orders.
Delivery Issues
Several reviews mentioned late deliveries, cold food, and difficulty reaching the store for assistance.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others reported burnt or cold pizzas.
Staffing Problems
Customers noted that the location appears to be understaffed, impacting service speed and quality.
I
Ibrahim -
Feb 5, 2026
1.0
I had a disappointing experience at this location. The person taking my order was not professional and behaved in a very unpleasant way for no clear reason. Based on this experience, I don’t feel confident about the quality of the food here. I wouldn’t recommend this location.
Feb 4 2026 10:34PM
RH
Randall Hart
Jan 24, 2026
1.0
The pizza was fine and the price was good—$30 for an extra-extra-large pizza and a large pizza.
The issue was the pickup experience. I waited while customers ahead of me were splitting their bill, which I understood. During that time, I could clearly see my already-paid-for pizzas sitting there with my name on them.
After noticing an employee pass the register a couple of times, I politely tried to get his attention to grab my order. The cashier immediately snapped at me and told me to wait my turn and that she would get to me when she was ready. The tone was rude and unnecessary. After that, she didn’t seem to have any intention of helping me at all. Another employee eventually handed me my pizzas.
That interaction alone is why I won’t be returning to this location and why I wouldn’t recommend picking up orders here. One employee’s attitude completely lost the business
TT
Ted
Dec 7, 2025
5.0
Best team here—every visit is a charm. Always positive energy. Great pizza.
KS
Kirill Spiridonov
Nov 1, 2025
1.0
Terrible attitude.
11.01 2:30 pm I came to place an order, and the employee rudely said, “Why didn’t you order online?”
I explained that I don’t have the app. Then she replied that she was busy and would come to me in a few minutes.
I waited a few minutes, placed my order, and she told me to wait 15–20 minutes.
If someone hates their job that much, they shouldn’t work with customers.
A
:
Nov 1, 2018
5.0
Always fresh ingredients, always hot! Theres a few younger guys probably very early 20’s that work there that blew me away with their focus on customer service. Always come back!
What are the delivery hours for Papa Johns Pizza in Irvine, CA?
Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 11:00 PM, and Thursday to Saturday from 10:00 AM to 1:00 AM.
What are the takeout hours at Papa Johns Pizza in Irvine?
Takeout is available Monday from 10:00 AM to 10:30 PM, Tuesday and Wednesday until 11:00 PM, Thursday from 10:00 AM to 2:00 AM, Friday and Saturday until 1:30 AM, and Sunday until 11:00 PM.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza in Irvine offer no-contact delivery?
Yes, this location offers no-contact delivery service for customer safety.
Can I order online for delivery or carryout from Papa Johns Pizza in Irvine?
Yes, you can order online for delivery or carryout through their website or official Papa Johns app.
Where is Papa Johns Pizza located in Irvine?
It is located at 15435 Jeffrey Road #114, Irvine, CA 92618, USA.
Are there places nearby Papa Johns Pizza where I can get a haircut?
Yes, nearby hair salons include Stephanie Karsh, The Refinery Salon-Irvine, Stephanie, The Hairstylist, Hair styles by Desiree, Hair By Stephanie Karsh, and Scott & Debi Finesse Hair.
What nearby spots are good for a drink or a light meal close to Papa Johns Pizza?
Nearby options for drinks and light meals include Itea Cafe (Taiwanese cafe and tea room) and Kokonut (desserts and bubble tea).
Are there educational centers near Papa Johns Pizza in Irvine?
Yes, Mathnasium (a tutoring center) and Woodbridge Elementary School are nearby, which might be convenient if you're picking up a meal for your kids.
What other dining options are available near Papa Johns Pizza?
Nearby restaurants include Subway (sandwich shop), Dickey's Barbecue Pit, Gen Kai of Irvine (Japanese), Clay Oven (Indian), Miyabi Shabu (Japanese and barbecue), and Kingchops Irvine (Taiwanese and Chinese).
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