At Papa Johns Pizza in Irvine, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Irvine pizza for any occasion. Call us for pizza delivery in Irvine or stop by 15435 Jeffrey Road #114 for carryout to order the best pizza in Irvine, along with breadsticks, wings, and more!
Many customers experienced late or incorrect deliveries, with some reporting cold pizzas and poor communication from staff.
Customer Service
Feedback indicates a significant number of complaints regarding rude or unhelpful staff, particularly during phone interactions.
Food Quality
While some customers praised the pizza, others reported issues with burnt or improperly made pizzas, leading to dissatisfaction.
Staffing Problems
Several reviews mentioned that the location appears understaffed, impacting service speed and quality.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with friendly staff and good pizza.
KS
Kirill Spiridonov
Nov 1, 2025
1.0
Terrible attitude.
11.01 2:30 pm I came to place an order, and the employee rudely said, “Why didn’t you order online?”
I explained that I don’t have the app. Then she replied that she was busy and would come to me in a few minutes.
I waited a few minutes, placed my order, and she told me to wait 15–20 minutes.
If someone hates their job that much, they shouldn’t work with customers.
AB
Atif Butt
Aug 5, 2025
4.0
Took 20 mins for Del, pretty amazing !
LK
Lindsay Kohl
Jul 5, 2025
1.0
How can you cut a extra large pizza into eight slices
DL
Daniel Letterman
Jun 20, 2025
1.0
How is it that you say you're open to deliver until 1am but you don't let anyone order delivery at 11:40pm. And then, when you call, instead of calling the store you talk to an automated robot call center to deliver a pizza like you're talking to an insurance adjuster and you have to talk to someone in a god foresaken call center just to try to order a pizza. Ridiculous
NH
nick hallowell
Dec 3, 2021
1.0
This location is understaffed and it shows, employees hate their job and it translates to the product and service. I tried carryout and delivery, I will not return even though I like the franchise.
What are the delivery hours for Papa Johns Pizza in Irvine, CA?
Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 11:00 PM, and Thursday to Saturday from 10:00 AM to 1:00 AM.
What are the takeout hours at Papa Johns Pizza in Irvine?
Takeout is available Monday from 10:00 AM to 10:30 PM, Tuesday and Wednesday until 11:00 PM, Thursday from 10:00 AM to 2:00 AM, Friday and Saturday until 1:30 AM, and Sunday until 11:00 PM.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza in Irvine offer no-contact delivery?
Yes, this location offers no-contact delivery service for customer safety.
Can I order online for delivery or carryout from Papa Johns Pizza in Irvine?
Yes, you can order online for delivery or carryout through their website or official Papa Johns app.
Where is Papa Johns Pizza located in Irvine?
It is located at 15435 Jeffrey Road #114, Irvine, CA 92618, USA.
Are there places nearby Papa Johns Pizza where I can get a haircut?
Yes, nearby hair salons include Stephanie Karsh, The Refinery Salon-Irvine, Stephanie, The Hairstylist, Hair styles by Desiree, Hair By Stephanie Karsh, and Scott & Debi Finesse Hair.
What nearby spots are good for a drink or a light meal close to Papa Johns Pizza?
Nearby options for drinks and light meals include Itea Cafe (Taiwanese cafe and tea room) and Kokonut (desserts and bubble tea).
Are there educational centers near Papa Johns Pizza in Irvine?
Yes, Mathnasium (a tutoring center) and Woodbridge Elementary School are nearby, which might be convenient if you're picking up a meal for your kids.
What other dining options are available near Papa Johns Pizza?
Nearby restaurants include Subway (sandwich shop), Dickey's Barbecue Pit, Gen Kai of Irvine (Japanese), Clay Oven (Indian), Miyabi Shabu (Japanese and barbecue), and Kingchops Irvine (Taiwanese and Chinese).