CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Irvine is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor service, including rude staff interactions, long wait times, and disrespectful treatment from management.
Cleanliness
Customers frequently reported unsanitary conditions, particularly in restrooms and dining areas, contributing to a negative dining experience.
Food Value
Many patrons felt that the food was overpriced for the portion sizes and quality, with several complaints about missing items and poor food preparation.
Atmosphere
The atmosphere was described as crowded and uncomfortable, with management enforcing strict seating policies that deterred customers from staying to work or study.
Staff Friendliness
While some staff members received praise for their helpfulness, many reviews pointed out a lack of friendliness and professionalism among employees.
JY
J Yi
Nov 30, 2025
4.0
Too many people always talking and busy. If you are searching for a quiet place to meet and talk. Stay away.
MC
Mr. CH
Nov 21, 2025
1.0
Very dirty,not clean,limited time for seat in the table,worst experience
BN
Brian Nguyen
Nov 16, 2025
4.0
Half mediterranean veggie, tomato soup, and piece of baguette for $8.99. Big mac combo meal is $12.39.
AP
Arnav Patel
Nov 11, 2025
5.0
The staff was so nice, they helped us where ever they could and cared about us. The food was great and the decorations were solid
TO
turgay ozd
Oct 26, 2025
1.0
Absolutely terrible service and zero customer satisfaction. The manager is very unknowable and definitely not helpful. I live neighborhood to this Panera, but I've never experienced such disrespect before. You pick two bowls of soup and they only give you one slice of bread on the side. If you want another slice of bread, they charge you $3. How can this be considered a promotion? I've seen managers at other Paneras who resolve issues, but this manager was disrespectful, saying "if you don't want it, cancel it" instead of explaining. I've ordered "you pick two" before and always received two slices of bread for two bowls of soup. That's why I was surprised. The manager could have given me an extra slice of bread as a gift and explained the situation, but she was disrespectful. I took my receipt to the cashier to cancel it. My child was with me. Unfortunately, there is no interest at this Panera, the restrooms are always dirty, and the manager only acts like an accountant; there is absolutely no customer satisfaction.