Panera Bread

Reviews

• AR

  Amanda Rofe

  Feb 13, 2026
  2.0
  Ordered a large chai latte and the cup wasn't even half full. Asked for a correction but they said that's the correct level. $8 for a few sips? Not reasonable. It's always been full before.
• SS

  Smile

  Feb 4, 2026
  5.0
  Panera bread is one of the best coffee shops in Irvine. My family and me prefer to spend the time and eating dinner in this place.
• SM

  Samuel Melcher

  Feb 4, 2026
  1.0
  My company uses Panera as a meeting place at the end of our shifts in other states. New to this area. We used this Panera at the end of our day yesterday and were confronted by employees to either buy something or leave. The employees continued by insulting us by saying we were stinking up the place. They were vacuuming against people’s feet and talking trash to people. Name calling and such. One of the our managers bought several sodas and we asked to speak with a manager, who came out and apologized and told us we were fine and could stay. We came back tonight. The first thing I did when I entered was go to the counter to order some cream of chicken and wild rice. I was told they were out so i didn’t order anything. I went to the table were everyone was meeting to end their day. The same group a young employee that worked the day before approached us and told us we had ten minutes to leave or they would call the cops we asked to speak to the manager again they said he was off and that he said we could not use the tables. We told them he said we could last night and we were here long after speaking with him. After they call the cops they continued to talk trash to us. Calling people fat and other such childish things. It felt racially aimed as most of the employees in our group are people of color. We left when the police arrived. We will be reaching out to their corporate offices. This is not the Panera experience I am used to. Judging from the lack of response from the business itself and the multitude of similar complaints at this location from people using their table for work or school they really should post some signs near or on the tables they can point to when they are removing their guests for not buying anything or bringing in food or drinks from other locations nearby.
• SM

  Sherra Michelle

  Jan 9, 2026
  5.0
  Had a great experience here. The food was great and David was very professional and helpful. I really appreciate the hospitality here.
• KF

  Kader Ferhat

  Jan 3, 2026
  1.0
  I’m a long time Panera customer since they were in he east coast long before they made their way to California, horrible experience, there was a gentleman in front of me in the line waiting patiently for a food 10 min while no one stepped up to take orders, the only person that was there looked like she was the manager, she was cleaning with the broom and wearing gloves, she finally took time to take an order from the gentleman in front of me, when I noticed she handed him the order with her cleaning gloves still on. When it was my turn, I ordered then politely asked her to change her gloves before handling my order since she was cleaning and had not replaced or removed the dirty gloves, she made me repeat myself 3 times while giving me major attitude while she was the one committing a slew of health code violations. I have news for you dirty gloves lady, if you take on a customer service position you need to damned well serve the customer and not smother him bad with attitude, I understand some customers are not easy, but I should not be put in a position to ask you to remove or replace your dirty gloves, that’s bare minimum care, or lack thereof