CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Irvine is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor service, including rude staff interactions and long wait times for orders.
Food Pricing
Customers frequently mentioned that the food is overpriced for the portion sizes and quality.
Cleanliness Issues
Several reviews pointed out that the cleanliness of the restaurant, particularly the restrooms and tables, needs improvement.
Management Behavior
Many customers reported negative experiences with management, describing them as rude and unprofessional.
Food Quality
While some customers enjoyed specific menu items, there were consistent complaints about the overall quality and freshness of the food.
MC
Mr. CH
3 days ago
1.0
Very dirty,not clean,limited time for seat in the table,worst experience
BN
Brian Nguyen
Nov 16, 2025
4.0
Half mediterranean veggie, tomato soup, and piece of baguette for $8.99. Big mac combo meal is $12.39.
AP
Arnav Patel
Nov 11, 2025
5.0
The staff was so nice, they helped us where ever they could and cared about us. The food was great and the decorations were solid
JJ
Jamie J.
Oct 30, 2025
4.0
Panera Bread has great soups. They can be a bit pricey but aside from that, it's a nice little shop.
TO
turgay ozd
Oct 26, 2025
1.0
Absolutely terrible service and zero customer satisfaction. The manager is very unknowable and definitely not helpful. I live neighborhood to this Panera, but I've never experienced such disrespect before. You pick two bowls of soup and they only give you one slice of bread on the side. If you want another slice of bread, they charge you $3. How can this be considered a promotion? I've seen managers at other Paneras who resolve issues, but this manager was disrespectful, saying "if you don't want it, cancel it" instead of explaining. I've ordered "you pick two" before and always received two slices of bread for two bowls of soup. That's why I was surprised. The manager could have given me an extra slice of bread as a gift and explained the situation, but she was disrespectful. I took my receipt to the cashier to cancel it. My child was with me. Unfortunately, there is no interest at this Panera, the restrooms are always dirty, and the manager only acts like an accountant; there is absolutely no customer satisfaction.