McDonald's

3.6
1532 reviews
Get DirectionsCallWebsite

Business Details

5445 Alton Parkway, Irvine, CA
92614, United States
(949) 551-4700
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5445 Alton Parkway, Irvine, CA
92614, United States

Hours

Reviews

3.6
1,532 reviews
5 stars
646
4 stars
333
3 stars
196
2 stars
84
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times for orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Mixed feedback on cleanliness; some customers noted cleanliness while others reported dirty tables and unsanitary conditions.

Customer Experience

While some customers praised friendly staff and good service, many others expressed frustration with unprofessional behavior and lack of attention to customer needs.

Atmosphere

The atmosphere received positive remarks for being pleasant and family-friendly, but some locations were criticized for being chaotic and poorly managed.
  • AJ
    Alarah Jayne
    2 days ago
    1.0
    Hands down the worst McDonald’s I’ve ever been to, service is terrible. Everyone I’ve been here I’ve had to wait an obnoxious amount of time to receive shitty cold food! Never again. If your smart you’ll avoid this place
  • PC
    P C
    Nov 6, 2025
    4.0
    I suspect a new crew. I ordered but I didn't get a receipt. No big deal, I just found it odd. All my sandwiches have been thoroughly pressed 😂
  • WH
    Willis Ho
    Oct 31, 2025
    2.0
    Slow service waited 20 mins for 2 mc muffin and 2 hash brown... Only 2 customers ahead of me in line.
  • DM
    Dawn Mac
    Oct 29, 2025
    1.0
    This old short lady in a bright green worker vest, working in the back bagging orders at 630a this morning, October 29, had the nerve to slam my bag on the counter that I was picking up for someone else. I wanted to curse her out but chose to keep my stress level down. She asked me for the order number when the app said the restaurant was supposed to give Me the order number. Then after showing the order name she grabbed the back and SLAMMED it. Unacceptable. I will tell her off if I see her again and she acts this way.
  • JZ
    Jenny Zhao
    Oct 28, 2025
    1.0
    My child used his points to redeem an ice cream cone today. When he showed the QR code, the staff said it had already been used, which was not true. They didn’t listen to any explanation, and my child felt very upset. It was disappointing to see such an unfriendly attitude toward a young kid.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location?

This McDonald's is generally open from 7:00 AM to 10:00 PM Monday and Thursday through Sunday, and 24 hours on Tuesday and Wednesday.

Is drive-thru service available at this McDonald's, and what are its hours?

Yes, the drive-thru is available 24/7 every day of the week at this McDonald's location.