Brand Certified
McDonald's
3.6(1553 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5445 Alton Parkway, Irvine, CA
92614, United States
Certified by McDonald's • Mar 01, 2026
(949) 551-4700
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,553 reviews
5 stars
657
4 stars
334
3 stars
198
2 stars
85
1 star
279
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.
Food Quality
There were complaints about food quality, including cold items and incorrect orders, but some customers also noted fresh and well-prepared meals.
Cleanliness
The cleanliness of the restaurant varied, with some customers noting it was immaculate while others reported dirty tables and unsanitary conditions.
- HHhalospartan54 days ago3.0Ate in restaurant where there is supposed to be table service. They just called out numbers and I didn’t hear my food was ready. Had to go looking for it. Do what you say you do.
- JMJeffrey MartinFeb 20, 20265.0Lulu was amazing, the food looked right out of a commercial, and the restaurant was immaculate. Thank you Lulu!
- A李奇龍Feb 12, 20261.0This McDonald's often forgets my orders. Last night they didn't give me a small portion of fries, so I called to ask. They promised to send me a large portion, but when I went to the store and waited a long time, they said they could only give me a small portion. If they can't keep their promises, there's no need to lie. Their staff training needs improvement.
- JYJeff YiFeb 1, 20261.0Just a friendly reminder to double-check your order before you leave. On my last visit, a drink was missing from my order, and I didn’t notice until after I had already driven off. The staff seemed very busy, and while mistakes do happen, it would be nice if orders were checked a bit more carefully before being handed out. Overall, the customer service could be better. I also noticed today that my Filet-O-Fish had barely any sauce on it — just a small drop — which felt a bit off. This was especially noticeable since I had mentioned a missing drink from a previous visit when I came in today. If you come here, I’d recommend taking a quick moment at the window to make sure everything is included and prepared properly. Hopefully this helps others avoid the same experience.
- XXX.Jan 29, 20261.0Worse experience ever!! I waited 20 min for my mobile order and it’s a very simple order!! The guy asked me to park next to the white truck across the street. They said they went out for me but they could not find me. I literally parked right next to the white truck across their front door! I even waved to the person came out! They said they never saw me!
Frequently Asked Questions About McDonald's
What are the general operating hours of this McDonald's location?
This McDonald's is generally open from 7:00 AM to 10:00 PM Monday and Thursday through Sunday, and 24 hours on Tuesday and Wednesday.
Is drive-thru service available at this McDonald's, and what are its hours?
Yes, the drive-thru is available 24/7 every day of the week at this McDonald's location.
Can I get delivery from this McDonald's?
Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no contact delivery.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's app available on iOS and Android or via the online ordering link provided.
What forms of payment are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi and other services on-site?
Yes, this location offers services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What is the address and contact number for this McDonald's?
The McDonald's is located at 5445 Alton Parkway, Irvine, CA 92614. The main phone number is +1 949-551-4700.
Are there other dining options nearby that I can check out after visiting McDonald's?
Nearby dining options include Pick Up Stix Fresh Asian Flavors, Pizza 90, California Pizza Kitchen, Chronic Tacos, and Domino's, among others.
What convenience stores or gas stations are close to this McDonald's?
Nearby convenience stores and gas stations include Chevron, ExtraMile, and U.S. Bank ATM for your fueling and convenience needs.
Are there any coffee shops near this McDonald's for a quick beverage before or after my meal?
Yes, Starbucks and OMOMO Tea Shoppe are nearby, offering coffee, bubble tea, and other drinks.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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