McDonald's

3.6
1259 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1780 Main St, Irvine, CA
92614, United States

Hours

Reviews

3.6
1,259 reviews
5 stars
513
4 stars
262
3 stars
181
2 stars
75
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, such as burnt items, cold fries, and incorrect orders.

Cleanliness

Mixed feedback on cleanliness; some praised the cleanliness of the restaurant while others reported dirty restrooms and dining areas.

Customer Experience

While some customers had positive experiences with friendly staff, many expressed frustration with the overall service and management.
  • XG
    xc Guan
    1 day ago
    1.0
    I arrived at this location clearly during posted business hours, yet the staff refused to let me enter and explicitly denied me any service. There was no reasonable explanation, no apology, and the attitude was cold and dismissive—as if whether a customer gets served depends entirely on the staff’s mood rather than the business’s stated operating hours.
  • SS
    sophia
    2 days ago
    1.0
    This was literally the worst McDonald’s I’ve ever had. They gave me cold nuggets, that seem twice fried, not fresh tasting at all and somehow still cold. This is the closest McDonald’s to my house and I will never be back again bc it doesn’t even taste like McD’s in my opinion, it tastes like someone ordered it from the next McDonalds and tried to refresh it an hour later. Super disappointing. Waste of money. And I didn’t notice until I had already driven away that the quality was so bad so I couldn’t do anything to rectify the situation.
  • GZ
    George Zhang
    Jan 5, 2026
    1.0
    One of the worst service I ever experienced. They intentionally gave you less items when you drive through. And show you their ugly face when you asking for the missing items. My suggestion: if you can’t avoid to use this restaurant. At least double check your foods before left.
  • FP
    Frank P.
    Dec 24, 2025
    1.0
    Ordered at 430am, confirmed curbside available on the app. When I showed up, a girl in pajamas (not kidding, pajama bottoms, sweatshirt and ugg slippers) came out with my food and said "we don't do curbside before 6am"..... I told her the app confirmed curbside. She said "we don't do it just so you know"...... guess what? Yes you do and yes you must if McDonald's says you do! Bad attitude and very unprofessional.
  • JH
    Jenny Han
    Dec 6, 2025
    3.0
    We ordered two McMuffins, and both of them were burnt. The staff replaced one, but since it was already 11 a.m., they didn’t have any more stock. Unfortunately, the replacement was also burnt. I ended up removing the burnt parts and eating it. The staff was very kind and tried to help me replace it, so I don’t blame them. However, the food shouldn’t be burnt. Burnt food can be unhealthy and is known to increase cancer risk.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1780 Main St, Irvine?

McDonald's at 1780 Main St, Irvine is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.