Brand Certified
McDonald's
3.7(963 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
16231 Lake Forest Dr, Irvine, CA
92618, United States
Certified by McDonald's • Mar 01, 2026
(949) 788-0024
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
963 reviews
5 stars
403
4 stars
211
3 stars
155
2 stars
53
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and frequent order mistakes, particularly in the drive-thru.
Customer Experience
Mixed reviews on customer service; some praised friendly staff while others noted rudeness and lack of attention.
Food Quality
Inconsistent food quality reported, with some customers receiving stale or incorrect items, while others enjoyed fresh meals.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and dining areas, with some customers finding them unsatisfactory.
Pricing
Customers noted that prices are higher than expected, leading to dissatisfaction regarding value for money.
- JAJames AndersonFeb 25, 20265.0Good service, familiar menu, balanced taste, everything changes, but McDonald's remains the same.
- CJCharles JohnsonFeb 5, 20261.0Rating is low for a reason. Ordered via pick up for 3 items and I sat for 20+ minutes in their #4 parking spot. I called the number on the sign at the pick up spot, but no one answered. When I went inside, no one would come to the register to help me. Luckily the associate running orders out to cars asked me if I needed help, but when she checked my order, the 3 items had been sitting there the entire time. This is poor customer service and extremely inefficient. I will not return to this location.
- EHEddie HernandezJan 25, 20265.0Great McDonald's in Laguna hills
- SASaleem AbdelmutiJan 23, 20261.0Worst store that I know of. They keep wasting your time. Disrespect you every time you come, keep telling you to go to numbers in the parking lot and make you wait 30 minutes for one thing for nothing
- MOMaria OrnelasJan 12, 20263.0Really quiet area, my friend said it was a boring restaurant.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 16231 Lake Forest Dr, Irvine?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery from this Irvine location?
Yes, delivery is available daily from 5:00 AM to 10:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What pickup and delivery options does this McDonald's provide?
Pickup and delivery options include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
Accepted payment options are American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services are offered at this McDonald's Irvine location?
Services available include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any gas stations near McDonald's at Lake Forest Dr, Irvine?
Nearby gas stations include Chevron, ExtraMile, and Shell, which can be convenient if you want to fuel up before or after your meal.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include another McDonald's and Del Taco, providing alternative dining choices nearby.
Are there any nearby convenience stores or grocery stores around McDonald's at this location?
Yes, nearby convenience stores and grocery options include ExtraMile and Chevron convenience stores.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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