Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
977 reviews
5 stars
416
4 stars
217
3 stars
153
2 stars
54
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with many experiencing long wait times and incorrect orders.
Customer Experience
Mixed feedback on customer service, with some praising staff while others noted rudeness and lack of attention.
Food Quality
Inconsistent food quality, with complaints about cold items, incorrect orders, and poor freshness.
Cleanliness
Some reviews highlighted cleanliness issues, particularly in restrooms and dining areas.
Operational Issues
Frequent complaints about operational inefficiencies, including incorrect hours and issues with mobile orders.
- JPJerry PesquedaNov 13, 20251.0I have been coming here for years and giving the benefit of the doubt but this location constantly forgets items and has you wait in the parking area when going through the drive through. What motivated this review was one of the employees hit my vehicle with the tray they use to deliver food out to the vehicles in the parking lot. No more.
- BABarbara AmicoNov 10, 20255.0Excellent customer service good food. Prices are a little higher than I would like, I go less because of the $$ increases. Drive up servic I'm
- WNWilliam NguyenSep 21, 20251.0Dining close at 9.00pm but it show as close at 11.00pm
- AVAsh VSep 5, 20254.0Good customer service despite the menu window on drive thru glitching sometimes
- AMAlexander MolnarSep 3, 20251.0Constantly slow with my order. Every single time I order in the drive through they make me park to the side so they can finish the food, despite the order being a simple breakfast combo. I only order through the app ahead of time. Gigantic waste of time and makes me late going back to work.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 16231 Lake Forest Dr, Irvine?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery from this Irvine location?
Yes, delivery is available daily from 5:00 AM to 10:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What pickup and delivery options does this McDonald's provide?
Pickup and delivery options include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
Accepted payment options are American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services are offered at this McDonald's Irvine location?
Services available include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any gas stations near McDonald's at Lake Forest Dr, Irvine?
Nearby gas stations include Chevron, ExtraMile, and Shell, which can be convenient if you want to fuel up before or after your meal.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include another McDonald's and Del Taco, providing alternative dining choices nearby.
Are there any nearby convenience stores or grocery stores around McDonald's at this location?
Yes, nearby convenience stores and grocery options include ExtraMile and Chevron convenience stores.