Mastro's Ocean Club

Reviews

• IC

  Isa Charm

  Feb 24, 2026
  2.0
  2 stars for Service Recovery tendered by Sergio who promptly handled our complaint with professionalism and quick wit. Otherwise I would give a Zero Star if it’s available for selection. We made reservation online which only provided outdoor seating. Howevet, we did made a remark in the system requesting for indoor seating if it’s possible. Upon arrival, we checked in with the front desk blonde lady again requested for indoor seating if it’s possible. The blonde lady worked on 20 Feb 2026 evening made no efforts on our request thus seated us at outdoor area with cold draft flowing thru the side blinds and under a malfunction heater. After we sat there for 20 mins before being served, i was freezing, still wearing my Canada Goose jacket. Hubby went to speak to Wine Director Tyler. Tyler insisted that he heater is definitely working fine hence it is of no issue. Hubby pointed out the heater lights were completed switched off, heating rods were dark there is definitely NO heating under that table ! I made another feedback to Sergio, who was swift in his actions after hearing us out. Sergio shifted us to a booth seat and made efforts to check on us regularly. Sergio did a nice service recovery giving us complimentary desserts platter. Tyler has integrity issues, why would your staff Tyler lie straight without battering an eyelid to a guest who had inforned you on the situation? Tyler did not even bother to check at the physical premise where the guests were sitting, simply brushed us off. He did not served with any efforts, nil sincerity with just pack of lies and poker face smiles all the time. This staff of yours has integrity issues and no heart to serve your guests at all ! The senior management ought to re-look into staff quality and it’s hiring. Our female server for the night was lacking in service, in fact she didnt paid much attention to our table at all. Overall both the breads amd the lobster mashed potatoes were salty. As a valued guest of Mastro, we were impressed with Beverly Hills store hence visited Irvine. Our last visit at South Coast location ended up with unpleasantness as well. When you charged a premium for the foods served, we expect decent service and nothing less than the price we paid for !
• DK

  Dora K

  Feb 23, 2026
  1.0
  New location at Irvine Spectrum and my guans and I were excited about having a new “high end” restaurant in It one. Unfortunately it was disappointing !! Salty food, service started good then Steven our waiter seemed to be bothered by our feedback on food, in particular the wedge salad with CHUNCK OF PORK SLICE BACON, the Chilean sea bass salty and so was the lobster mac’cheese! The waiter gave me a “gift” menu with “happy birthday “ written on top so I asked him what is this? He said menu of restaurant and I said “so same as the regular menu” he says no “it had says HAPPY BIRTHDAY on top !” I was like 😳🙄🤨🤷🏽‍♀️🤦🏽‍♀️ok that’s it?
• JP

  Juanita Phillips

  Feb 22, 2026
  1.0
  My family and I recently dined at Mastro’s Steakhouse to celebrate my birthday, and unfortunately, it was a very disappointing experience. Our reservation was at 7:45 PM, but our food was not served until 9:20 PM. The long wait was frustrating, especially for a special occasion. My boyfriend and I both ordered the filet mignon medium well, but when our steaks arrived, they were undercooked with a lot of pink inside. Meanwhile, my son ordered his steak rare, and his came out medium well. It was clear that the temperatures were mixed up. In addition, the scalloped potatoes were hard and undercooked, and the sides were not prepared to the standard we expected from a steakhouse of this reputation. The seating arrangement was also uncomfortable. Our table was placed very close to the walkway leading to the outdoor area, and servers continuously bumped into my son throughout the evening. When we informed the manager, the only solution offered was to push the table closer to the wall, which did not really resolve the issue. The restaurant felt overcrowded, and the overall quality of the food and service did not meet the standards expected from a steakhouse like Mastro’s. It was the worst experience, especially considering we were celebrating my birthday. Very disappointing overall.
• KK

  KG

  Feb 17, 2026
  4.0
  First time dining at the Irvine location since they opened last year. Met my girlfriends here for dinner and overall had a wonderful experience. Michael was our server and he was attentive, friendly, and kept the pacing smooth all night. We were never rushed, never forgotten. We started with the bone marrow, chopped salad, and the burrata with heirloom tomato and fig, which were all well executed and great for sharing. For mains, my gf ordered filet mignon, and I went with the Mastro’s House Salad, adding ahi tuna for protein still one of my favorites, especially with the signature black tiger shrimp that makes it feel indulgent but balanced. Cocktails were good, and as expected, the wine list is deep and well curated. The atmosphere is polished, still busy even on a tuesday night. That said, while this Irvine outpost is a strong addition, I still personally prefer the Newport Coast location it just has that extra something when it comes to ambiance. Still, a dependable choice for a group dinner, special occasion, or when you’re craving classic Mastro’s done right.
• GE

  Goldi E

  Feb 15, 2026
  4.0
  We sat at the bar for Valentine’s date night and Ari (I think that’s her name) and Nick took great care of us. They were very busy but handled it well. They guided us in our menu choices and were very hospitable and warm. They also had live music that was the perfect volume and good variety and the decor was beautiful, you forget you’re at the spectrum. We are not strangers to Mastros, we even celebrated our engagement there a while back at a different location, but the food here was overall okay but not stellar, the sushi roll was very good but the ribeye was a bit bland. A bit more salt and pepper and butter in the kitchen would probably go a long way. The tallow fries were just your run-of-the-mill average fries, very plain tasting and looking, almost like from the frozen section. We took a buttercake home that did not disappoint. I appreciated all the accoutrements and instructions packed with it. All in all, we had a great time but the main course did not slap like I expected it to.

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