Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Irvine,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
698 reviews
5 stars
363
4 stars
127
3 stars
66
2 stars
48
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food as delicious and healthy, with specific mentions of the chicken and guacamole.
Customer Service
Many reviews highlighted the friendly and helpful staff, with particular commendations for employees like Marco and Pedro.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect orders.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing to a positive dining atmosphere.
Value for Money
Customers appreciated the value, especially with coupons and the quality of food relative to price.
- AOAroldo OrozcoNov 8, 20255.0Muy buen lugar para comer, el pollo excelente, igual a la atención al cliente
- VMveeda M.Nov 4, 20255.0This is honestly the best customer service I have ever got at any pollo loco ! Very kind , polite, healthy environment. Pleasant place to enjoy my one hour lunch . Big shout out to Peter and Pedro always provide the best customer service.
- TTTouchofDepthOct 25, 20251.0No salsa with my Mexican food???
- CPCarl ParsonsOct 24, 20255.0Food is very good .
- GHGus HamborgSep 25, 20255.0Just an incredible experience at the drive-through. I wouldn’t leave a review unless this was special and they were so helpful kind polite. I hadn’t been to El Pollo Loco in a while so I had a lot of dumb questions and they helped me customize my order. We’re very quick and charming. No issues with the food either I asked for creamy chipotle sauce on my classic chicken burrito. Highly recommend it.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Irvine?
El Pollo Loco in Irvine is open Monday to Friday from 9:30 AM to 11:00 PM, Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in Irvine offers delivery services for your convenience.
Can I order El Pollo Loco food through their app?
Yes, you can order El Pollo Loco food using their official app available on the Apple App Store or through their online menu for the Jamboree Barranca location.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine, offering authentic fire-grilled chicken and Mexican entrees made from fresh ingredients and handmade salsas.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco to accommodate your events and gatherings.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi for its customers.
Is there a drive-through service at El Pollo Loco?
Yes, El Pollo Loco offers drive-through service for quick and convenient pickup.
What nearby places can I visit after dining at El Pollo Loco?
After enjoying your meal at El Pollo Loco, you might want to visit nearby places like Wynn Nail and Spa for a relaxing session, or Jannys Donuts and Kokonut Dessert Bar for sweet treats.
Are there other dining options close to El Pollo Loco?
Yes, nearby dining options include Siam Station Thai Street Food, House of Kabob, China Magic Wok, Miyako Japanese Restaurant, and Mr Sandwich, offering a variety of cuisines close to El Pollo Loco.