Dunkin'

3.9
265 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Irvine, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4139 Campus Dr, Irvine, CA
92612, United States

Hours

Reviews

3.9
265 reviews
5 stars
135
4 stars
56
3 stars
30
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Ordering System

Customers expressed frustration with the kiosk ordering system, citing long wait times and inefficiencies compared to previous methods.

Staff Attitude

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Product Availability

Many customers reported issues with product availability, including being out of stock on popular items and incorrect orders.

Cleanliness and Environment

Some reviews highlighted cleanliness issues, while others appreciated the atmosphere and outdoor seating.

Coffee and Donuts Quality

While some customers enjoyed the coffee and donuts, others found them mediocre or disappointing.
  • TR
    Tyler James Rasmussen
    Dec 24, 2025
    1.0
    The kiosk ordering system is terrible. It used to be a quick couple of minutes to get just donuts/munchkins by telling the worker which ones you wanted then paying for them and that was it. Now with the forced kiosk system you get put into a que with all the online orders even if your order will take a few seconds to prepare (like donuts). Also their system tells which orders were placed at the kiosk vs online, you would think in person orders would have some kind of priority. To add on to the terrible ordering system the workers the day we went in (12/21 in the AM) were also just chatting while we stood there waiting for our food. Overall what was once a simple (and still done by any other donut shop) task of ordering and paying has now caused more time than I think their average donuts are worth. On a seperate occasion (a year or so ago), I had ordered 2 dozen donuts ahead of time (which is only 1 day in advance thanks to their also terrible app) for pick up in the afternoon. When I got there they did not have enough donuts to complete the pre-ordered and paid for donuts. This was for a company event which could not be postponed so I asked for a refund. The employee stated they could not provide a refund for a product I never recieved, which required me to call the manager even though I was in store. After a couple days of "phone tag" I was finally able to get my money back for something that should never have occured. I ended up having to go to another Dunkin off of Jeffrey Rd, which was nicer and did not require the stupid Kiosk by the way.
  • SS
    Stargalaxyexplorer
    Dec 1, 2025
    4.0
    Good place to use AMEX points for coffee.
  • IS
    Isaac Simpson
    Nov 19, 2025
    1.0
    Please tell the male workers to stop harassing women
  • DJ
    Deezy J
    Nov 2, 2025
    1.0
    Every time I’ve been I order croissants they let the order go through keep me waiting in the lobby only to tell me 20 mins later they can’t make the order and this is a constant occurrence always out of product at a fast food joint then tried to refuse to give me a refund 1000%don’t recommend this store
  • RA
    Raquel Azevedo
    Oct 20, 2025
    2.0
    Look for the amount of bacon on my bacon avocado toast!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Irvine, CA?

Dunkin' in Irvine is open daily from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.