Chipotle Mexican Grill

3.7
436 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Northpark Plaza Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3911 Irvine Blvd, Irvine, CA
92602, United States

Hours

Reviews

3.7
436 reviews
5 stars
181
4 stars
113
3 stars
39
2 stars
32
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management, particularly mentioning a manager named Alyssa.

Food Quality

Customers expressed dissatisfaction with food quality, noting issues such as undercooked rice, bland flavors, and inconsistent portion sizes.

Cleanliness

Several reviews pointed out cleanliness issues, including dirty tables and malfunctioning restroom facilities, which negatively impacted the dining experience.

Portion Sizes

Many customers complained about small portion sizes, especially in comparison to rising prices, leading to feelings of being shortchanged.

Inconsistent Experience

The overall experience varied significantly by visit, with some customers reporting great food and service while others had disappointing encounters.
  • MR
    Mac Ryin
    Nov 13, 2025
    2.0
    Super mid as far as Chipotle goes. Chipotle is one of my go to places for a great meal at any given time. Altogether a very bland tasting bowl. chicken was chewy, lettuce too wet so much so that it made my bowl soggy as soon as i got it & the portions were tiny. Will never visit this location again.
  • YO
    Y ooung
    Oct 16, 2025
    3.0
    넘 기대가 컸던걸까요.. 우와는 아닌데 다들 좋아하시네요 ㅋㅋ 전 그나마 키즈메뉴에 퀘사디아가 더 맛났어요!!
  • FN
    Fisha Nour
    Sep 13, 2025
    1.0
    Chipotle has gone seriously downhill in the last 6 years or so. The food quality is trash, the prices are astronomical, and the service is not what it used to be. The young man making our food didn't even look at us or seem to be listening as he prepped our order. All in all an abysmal experience. Won't be going back to Chipotle ever again.
  • C1
    Cyanporpise 113
    Aug 6, 2025
    4.0
    Solid location with fair portions and efficient employees. However most of the sodas taste weird except for pibb
  • SP
    Sasiwimon Pankamnerd
    Jun 14, 2025
    1.0
    Manager please take an action, soap machine in both of your restrooms doesn’t work! How could your employees provide any good hygiene to the food when they cannot wash their hands after using the toilet? I don’t like writing a review but this issue really bothers me. I went to this Chipotle and grabbed lunch with my husband today everything was fine until we finished our lunch. My husband wanted to wash his hands which I did as well. We both entered the restrooms and found out that both soap machines in both restrooms don’t work! Plus in the other restroom, the hand sanitizer was empty and the sink head was completely pointing to the left and impossible to use! If I have a diarrhea later, I would never have to find out how and why. I also feel bad for my husband since he ordered a burrito 😭

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Northpark Plaza Relo offer?

Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Irvine?

The restaurant is open daily from 10:30 AM to 11:00 PM.