Chipotle Northpark Plaza Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, particularly mentioning a manager named Alyssa who received consistent negative feedback.
Food Quality
Customers reported inconsistent food quality, with complaints about undercooked rice, bland flavors, and small portion sizes, leading to dissatisfaction.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty tables and non-functional soap dispensers in restrooms, raising concerns about hygiene.
Portion Control
Many customers expressed frustration over stingy portion sizes, especially in comparison to other Chipotle locations, with some feeling shortchanged on their orders.
MU
Majid Mardani USA
6 days ago
5.0
Nery was great polite and friendly and helpful
Thanks “NERY” for your help 👍🏼👍🏼👍🏼
DC
Dane Cooper
Dec 23, 2025
3.0
Service has improved inside. However, never get drive-through from the chipotle they always give you a little bit less because they don’t see you face-to-face.
HZ
H Z
Dec 14, 2025
1.0
rice are undercooked
AM
ap1&2 M
Dec 13, 2025
1.0
They forgot to put ingredients I asked in my food!
MR
Mac Ryin
Nov 13, 2025
2.0
Super mid as far as Chipotle goes. Chipotle is one of my go to places for a great meal at any given time. Altogether a very bland tasting bowl. chicken was chewy, lettuce too wet so much so that it made my bowl soggy as soon as i got it & the portions were tiny. Will never visit this location again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Northpark Plaza Relo offer?
Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Irvine?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Irvine?
It is located at 3911 Irvine Blvd, Orange, Irvine, CA 92602, USA.
Does Chipotle offer online ordering options?
Yes, customers can order online via their website or the Chipotle app for quick and convenient service.
How does Chipotle ensure food quality and sourcing?
Chipotle uses only 53 real ingredients and sources from farms with humane and sustainable practices under its 'Food with Integrity' philosophy.
How can I earn rewards or get exclusive offers at Chipotle?
You can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Which nearby places can I visit before or after dining at Chipotle?
Nearby, you can visit Northpark Plaza shopping center or enjoy a treat at Champagne French Bakery Café Northpark.
Are there transportation or mobile service options near Chipotle?
Yes, AT&T store nearby provides mobile services, and Chevron Station / Extra Mile offers fuel and automotive services for convenience.
Can I find other dining options near Chipotle Mexican Grill in Irvine?
Yes, nearby options include Koki's Teppan and Sushi, Jade Palace Chinese Cuisine, BB.Q Chicken, and Subway for diverse meals.
How can Chipotle's location facilitate event or shipping needs?
Nearby services like Legacy Direct offer event photography, and UPS Authorized Shipping Outlet caters to courier and shipping needs, assisting customers in the area.