Chipotle Sand Canyon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including small portions, cold food, and undercooked ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and food preparation stations.
Inconsistent Experience
Customers noted that experiences varied greatly, with some visits being satisfactory while others were disappointing.
CC
Caroline
Jan 2, 2026
5.0
I found the staff to be really nice and friendly here! I think it’s a lot better to go to this location versus the Irvine spectrum location, which is super busy and hard to park at
AA
Alex
Nov 28, 2025
1.0
Portion size for the price is ridiculous. Plus the food just looks like someone mixed it in a blender and slapped it into a bowl. I’m done with chipotle. The downfall is real.
MM
Marco Martinez
Nov 14, 2025
1.0
Chipotle sucks now, can we all agree? Particularly this location: stingy proportions, cold food. Just go to Hiro Nori instead! Their chicken bowls are the same price, but you get 4-5x the food. No joke.
EF
Eric Fang
Nov 1, 2025
1.0
They never get your order right. They always forget my guac, mind you it is an extra charge.
NO
Nolan Olson
Oct 26, 2025
1.0
This is the only chipotle that I’ve consistently gone to and always had an issue. Every salad I order is missing lettuce. Went through the drive thru today and got a different persons bowl and not mine. Very dissapointing.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Irvine?
Chipotle Mexican Grill is located at 6500 Irvine Center Dr, Orange, Irvine, CA 92618, US.
What are the operating hours of Chipotle Mexican Grill Sand Canyon?
Chipotle Mexican Grill Sand Canyon is open every day from 10:30 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-style fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I order food online from Chipotle Sand Canyon?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Does Chipotle Sand Canyon have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill Sand Canyon via email or phone?
You can reach them by phone at +1 949-202-5040 or email at CA.3782.SandCanyon@chipotle.com.
What nearby restaurants can I visit if I want more dining options around Chipotle Sand Canyon?
Nearby dining options include Carl's Jr., Tacos and Co, Domino's Pizza, Jimmy John's, and HiroNori Craft Ramen (Sand Canyon).
Are there any grocery or convenience stores near Chipotle Sand Canyon?
Yes, nearby stores include 7-Eleven convenience store and See's Candies chocolate shop.
Where can I find fitness or recreational facilities near Chipotle Sand Canyon?
9Round Kickboxing Fitness is nearby, offering gym, kickboxing classes, and martial arts club services.
What other services or shops are close to Chipotle Sand Canyon that customers might find useful?
Nearby you can find Irvine Bicycles for bike rentals and sporting goods, Comerica Bank for financial needs, Oak Creek Pet Hospital for pet services, and the Sand Canyon Plaza shopping center.