Business Details
About
Mexican Restaurant
Chipotle Sand Canyon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
217 reviews
5 stars
83
4 stars
27
3 stars
17
2 stars
11
1 star
79
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor portion sizes.
Cleanliness
The restaurant consistently received complaints about cleanliness, with reports of dirty tables, food on the floor, and unsanitary food preparation areas.
Customer Service
Feedback highlighted a lack of friendly service, with some staff displaying rude attitudes and poor communication.
Food Quality
Customers expressed dissatisfaction with food quality, including undercooked ingredients, small portions, and instances of food contamination.
Management Issues
Several reviews pointed to poor management and training, leading to disorganized service and a negative dining experience.
- MMMarco MartinezNov 14, 20251.0Chipotle sucks now, can we all agree? Particularly this location: stingy proportions, cold food. Just go to Hiro Nori instead! Their chicken bowls are the same price, but you get 4-5x the food. No joke.
- EFEric FangNov 1, 20251.0They never get your order right. They always forget my guac, mind you it is an extra charge.
- NONolan OlsonOct 26, 20251.0This is the only chipotle that I’ve consistently gone to and always had an issue. Every salad I order is missing lettuce. Went through the drive thru today and got a different persons bowl and not mine. Very dissapointing.
- CPCesar PabloOct 22, 20251.0Tried making an order for 25 bowls for a few days, nobody reach back to me, no one picked up the phone, their website is useless when you try to order more than $250. It seems like they just don't want your business, such a frustrating and annoying experience. Don't waste your time,
- RRRyanOct 15, 20251.0Whatever you do, do not go to this location. I got food poisoning from the food and they barely even put and meat on there when I asked for double. It's not worth the drive or the wait
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Irvine?
Chipotle Mexican Grill is located at 6500 Irvine Center Dr, Orange, Irvine, CA 92618, US.
What are the operating hours of Chipotle Mexican Grill Sand Canyon?
Chipotle Mexican Grill Sand Canyon is open every day from 10:30 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-style fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I order food online from Chipotle Sand Canyon?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Does Chipotle Sand Canyon have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill Sand Canyon via email or phone?
You can reach them by phone at +1 949-202-5040 or email at CA.3782.SandCanyon@chipotle.com.
What nearby restaurants can I visit if I want more dining options around Chipotle Sand Canyon?
Nearby dining options include Carl's Jr., Tacos and Co, Domino's Pizza, Jimmy John's, and HiroNori Craft Ramen (Sand Canyon).
Are there any grocery or convenience stores near Chipotle Sand Canyon?
Yes, nearby stores include 7-Eleven convenience store and See's Candies chocolate shop.
Where can I find fitness or recreational facilities near Chipotle Sand Canyon?
9Round Kickboxing Fitness is nearby, offering gym, kickboxing classes, and martial arts club services.
What other services or shops are close to Chipotle Sand Canyon that customers might find useful?
Nearby you can find Irvine Bicycles for bike rentals and sporting goods, Comerica Bank for financial needs, Oak Creek Pet Hospital for pet services, and the Sand Canyon Plaza shopping center.