Chipotle Mexican Grill

3.1
219 reviews
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About

Mexican Restaurant
Chipotle Sand Canyon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6500 Irvine Center Dr, Irvine, CA
92618, United States

Hours

Reviews

3.1
219 reviews
5 stars
83
4 stars
28
3 stars
17
2 stars
11
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including small portions, cold food, and undercooked ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and food preparation stations.

Inconsistent Experience

Customers noted that experiences varied greatly, with some visits being satisfactory while others were disappointing.
  • CC
    Caroline
    Jan 2, 2026
    5.0
    I found the staff to be really nice and friendly here! I think it’s a lot better to go to this location versus the Irvine spectrum location, which is super busy and hard to park at
  • AA
    Alex
    Nov 28, 2025
    1.0
    Portion size for the price is ridiculous. Plus the food just looks like someone mixed it in a blender and slapped it into a bowl. I’m done with chipotle. The downfall is real.
  • MM
    Marco Martinez
    Nov 14, 2025
    1.0
    Chipotle sucks now, can we all agree? Particularly this location: stingy proportions, cold food. Just go to Hiro Nori instead! Their chicken bowls are the same price, but you get 4-5x the food. No joke.
  • EF
    Eric Fang
    Nov 1, 2025
    1.0
    They never get your order right. They always forget my guac, mind you it is an extra charge.
  • NO
    Nolan Olson
    Oct 26, 2025
    1.0
    This is the only chipotle that I’ve consistently gone to and always had an issue. Every salad I order is missing lettuce. Went through the drive thru today and got a different persons bowl and not mine. Very dissapointing.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Irvine?

Chipotle Mexican Grill is located at 6500 Irvine Center Dr, Orange, Irvine, CA 92618, US.

What are the operating hours of Chipotle Mexican Grill Sand Canyon?

Chipotle Mexican Grill Sand Canyon is open every day from 10:30 AM to 10:00 PM.