Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle The Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
678 reviews
5 stars
322
4 stars
161
3 stars
64
2 stars
22
1 star
109
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported receiving small and inconsistent portion sizes, often feeling shortchanged on their meals.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, leading to a frustrating dining experience.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and a messy environment, impacting the overall dining experience.
Food Quality
Customers expressed disappointment with the food quality, citing issues like dry rice, bland flavors, and poorly prepared items.
Mixed Experiences
While some customers praised friendly staff and good service, many others reported negative experiences, indicating inconsistency in service and food quality.
- HWHeather WegmanNov 9, 20251.0It’s 8pm and they close at 11pm. They refused to cook more food and had nothing. I mean it they had nothing. I also ordered rice and beans and they somehow didn’t end up putting the beans in the bag? Why do you allow the employees here to stop doing their job at 8pm?
- LPLloyd pearceNov 3, 20255.0Not sure why this chipotle isnt more highly rated. I usually get large portions as long as I ask for extra rice etc. Always decently clean and friendly staff!
- TLTuan LeNov 2, 20254.0Too many high schooler here at lunch with their ebike, cut inline and trash the place.
- BCB COct 27, 20251.0Trash accuracy when ordering ahead, find another location or order in person. Sent a large group order. They forgot a meal entirely and when we returned to pickup the missing order it was made incorrectly. Smh.
- SMSV SV Asian Filipina MeOct 17, 20253.0It's a hit or miss when you go there. Sometimes you get fresh hot food, sometimes not. By not, I mean DRY BROWN RICE, DRY CARNITAS MEAT, HARD FLOUR TORTILLA! BUT!.. it's also random. You may get a nice person helpping you and they give you extra food or side. Sometimes not. It really depends on who is helping you. Thankfully, I just usually get the Kid's Meal's. It's filling enough and then stuff myself with other home cooked stuff. Thank you to Jesse for giving me cheese and sour cream that was supposed to cost extra. These days, I'm still struggling financially so any help woul be appreciated!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at The Crossroads in Irvine?
Chipotle Mexican Grill at The Crossroads in Irvine is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill at The Crossroads located?
It is located at 3966 Barranca Pkwy, Orange, Irvine, CA 92606, in the same plaza as Target and LA Fitness.
Does Chipotle Mexican Grill at The Crossroads offer delivery and pickup services?
Yes, they offer in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at The Crossroads?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
What type of food and ingredients does Chipotle Mexican Grill at The Crossroads serve?
Chipotle offers customizable Mexican menu options like burritos, bowls, tacos, and salads with responsibly sourced, wholesome ingredients and no artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at The Crossroads LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers and is inclusive of all communities.
Can customers use gift cards and credit cards at Chipotle Mexican Grill at The Crossroads?
Yes, Chipotle accepts gift cards and credit cards for payment.
What nearby shopping and fitness options are close to Chipotle Mexican Grill at The Crossroads?
Chipotle is located in The Crossroads shopping center, near Target, LA Fitness, and other retailers like Stonefire Grill and Club Pilates, which makes it convenient to combine dining with shopping or a workout.
What nearby restaurants can I try around Chipotle Mexican Grill at The Crossroads in Irvine?
Nearby dining options include Stonefire Grill for American barbecue, The Veggie Grill for vegan food, Wingstop for chicken wings, and CAVA for Mediterranean cuisine, ideal for exploring different flavors before or after your Chipotle meal.
Are there nearby services where I can print or ship packages near Chipotle Mexican Grill at The Crossroads?
Yes, FedEx Office Print & Ship Center is nearby for any printing or shipping needs you may have when visiting the area.