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Brand Certified

Chipotle Mexican Grill

3.9
(546 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Irvine Spectrum is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
731 Spectrum Center Dr, Irvine, CA
92618, United States

Hours

Reviews

3.9
546 reviews
5 stars
262
4 stars
133
3 stars
61
2 stars
25
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and dismissive.

Portion Sizes

Many reviews highlighted consistently small portion sizes, leading to dissatisfaction among customers.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty tables and restrooms.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and preparation, including cold or poorly made items.

Customer Experience

Several customers expressed frustration with the overall dining experience, citing long waits, poor service, and lack of engagement from staff.
  • EM
    Emma Marlene
    Feb 12, 2026
    1.0
    I came in last night to pick up a mobile order before I left home. The order took forever to come out. When I opened my bowls I realized both bowls were missing half of the ingredients, 1 bowl had a cut up peice of plastic in it. I called the store 4 times and nobody answered. Disgusting and unhelpful.
  • RZ
    R Z
    Feb 8, 2026
    2.0
    Bad ,old steak, old brown rice, DIRTY DIRTY PLACE! All table full of food crumbs. Floor is full of food. It's A DIRTY RESTAURANT.
  • BD
    Brandon Doan
    Jan 22, 2026
    5.0
    great service! I ordered a togo online app order and arrived early. told staff inside and waited a bit outside. they brought the order out to me! very kind and i really appreciated that gesture during a busier lunch hour.
  • BS
    blake smith
    Dec 18, 2025
    1.0
    This is my first review I’ve ever had to write! It was that bad !! Got my usual chipotle order. Only things wrong were that I had to buy double meat and it was still barely 1 serving (what a joke). Then, which to my surprise I had to ask 3 times for more lettuce which I’ve never done lol. I love chipotle but this was an absolute scam! 19.00$ for a literal snack sized meal, others were complaining in front of me, which I should’ve noticed sooner, my fault! I told the cashier which I’ve never complained at any place about portion size and she just laughed. Wild experience wish I could rate it lower! For the first time, I can say I won’t be back to this location.
  • MS
    Mark Shaver
    Dec 18, 2025
    1.0
    Portions here are insultingly small compared to other Chipotle location

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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