Chipotle Mexican Grill

3.5
557 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Woodbury Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6424 Irvine Blvd, Irvine, CA
92620, United States

Hours

Reviews

3.5
557 reviews
5 stars
240
4 stars
102
3 stars
59
2 stars
27
1 star
129

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about small portion sizes, often feeling shortchanged for the price paid.

Service Quality

Service quality was inconsistent, with some customers praising friendly staff while others reported rude behavior and poor management.

Cleanliness

Many reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms.

Food Quality

Several customers expressed dissatisfaction with food quality, citing issues like undercooked rice, stale ingredients, and incorrect orders.

Online Orders

A significant number of reviews warned against ordering online due to frequent mistakes and poor fulfillment.
  • RM
    Rabin Marfatia
    Jan 2, 2026
    2.0
    Did a mobile order. When we got home and looked, the bowl ordered was half empty.
  • ES
    Erick Shin
    Jan 1, 2026
    1.0
    Usually go to this Chipotle, today was exceptionally bad. The portions they gave me were absolutely abysmal. I never leave bad review la anywhere but I had to for this. Just downright terrible. A complete rip off.
  • BA
    Bahar AE
    Dec 19, 2025
    1.0
    They have trained their staff to give the worst service and food for online orders. This was the worst online food order I’ve ever had.
  • SR
    SoCal Review
    Nov 29, 2025
    1.0
    Food and service are good. But inside is rowdy and outdoor seating is crowd of kids and their garbage. An e-bike obstacle course awaits on the sidewalk to get in and out. Not a pleasant experience.
  • NS
    Nathan Sung
    Nov 23, 2025
    1.0
    Rude store manager & absolute worst experience. I ordered a take-out. They prepped the food throwing food into the container. The portion was below minimal. One spoon of rice, one spoon of meat (3-4 pieces), not even half full. When I came up and opened the lid, the cheese looks like noodle pieces because there weren't enough. I went back asked for the manager and refund, he scoffed at me telling me to instead contact Chipotle Customer Service. I'm not going back here again. Waste of $20 and time eating here.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Woodbury Town Center offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle at Woodbury Town Center?

Chipotle is open daily from 10:30 AM to 11:00 PM.