Chipotle Mexican Grill

3.6
552 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Woodbury Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6424 Irvine Blvd, Irvine, CA
92620, United States

Hours

Reviews

3.6
552 reviews
5 stars
240
4 stars
102
3 stars
60
2 stars
26
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly and efficient service, while others reported rude behavior and poor order fulfillment.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, small portion sizes, and issues with freshness.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong ingredients, leading to frustration.

Value for Money

Many reviews expressed dissatisfaction with portion sizes relative to price, describing them as inadequate and not worth the cost.
  • NS
    Nathan Sung
    1 day ago
    1.0
    Rude store manager & absolute worst experience. I ordered a take-out. They prepped the food throwing food into the container. The portion was below minimal. One spoon of rice, one spoon of meat (3-4 pieces), not even half full. When I came up and opened the lid, the cheese looks like noodle pieces because there weren't enough. I went back asked for the manager and refund, he scoffed at me telling me to instead contact Chipotle Customer Service. I'm not going back here again. Waste of $20 and time eating here.
  • SS
    SUSEJ_TLUC
    Nov 10, 2025
    3.0
    But too salty the chicken. Good portion size and price but doesn’t taste good. And there bathroom was quite dirty.
  • AA
    Angela
    Nov 8, 2025
    5.0
    I always get this food on postmarks and the food was great!
  • AS
    Abhishake Singh
    Nov 1, 2025
    5.0
    It was nice quick, friendly staff
  • BW
    Brad Williams
    Oct 7, 2025
    5.0
    I had an incredible experience at Chipotle thanks to Jessica! She’s easily one of the most professional and efficient workers I’ve ever encountered at any Chipotle. As someone who truly appreciates efficiency, I was blown away by how quickly and accurately she handled everything, all while maintaining a friendly and professional attitude. When I complimented her on how well she worked, she humbly said, “This is how they train us to be.” That level of pride and professionalism says a lot about both Jessica and the culture at this Chipotle. She made the entire visit enjoyable, and I left genuinely impressed. Chipotle is fortunate to have her!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Woodbury Town Center offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle at Woodbury Town Center?

Chipotle is open daily from 10:30 AM to 11:00 PM.