Service Quality
Many customers praised the friendly and helpful staff, with specific mentions of employees like Owen and Megan for their exceptional service.
Food Quality
While some customers enjoyed the food, others expressed disappointment with the quality and taste, noting issues like stale buns and overcooked meat.
Pricing Concerns
Several reviews highlighted concerns about rising prices, with customers feeling that the cost does not match the portion sizes or quality of food.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Order Accuracy
There were multiple complaints regarding incorrect orders, particularly in the drive-thru, which affected customer satisfaction.