While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Inglewood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality; some customers enjoyed the chicken while others found it dry or lacking in flavor.
Customer Service
Customer service experiences vary widely; some staff are praised for their friendliness, while others are criticized for rudeness and poor service.
Cleanliness
Concerns about cleanliness, particularly in restrooms, were noted by several customers.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Service speed is inconsistent, with some customers reporting quick service while others experienced long wait times.
EO
Eduardo Orellana
6 days ago
5.0
Muy buena comida y atencion
BD
By D
Feb 21, 2026
1.0
First time and I will never go back.
I was denied restroom by a stupid guy serving.
JJ
J J
Jan 21, 2026
1.0
El Pollo Loco barely puts any chicken in their wrap, yet they’re charging prices as high as Chipotle. The beans are way too mushy since they overcooked them.
MP
Mitsu Chavda Patel
Jan 18, 2026
5.0
I loved the Quesadillas hete.
ES
Eduardo Sol
Dec 19, 2025
1.0
I wanted to wash my hands before buying anything, but a very unpleasant Hispanic man made me run out of the place. You shouldn't give your business to people who don't know how to provide good service.
What are the regular operating hours of El Pollo Loco in Inglewood, CA?
El Pollo Loco in Inglewood is open daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer online ordering through an app?
Yes, you can order through the El Pollo Loco app available on the Apple App Store or directly via their online menu.
Where is El Pollo Loco located in Inglewood?
It is located at 4954 W Century Blvd, Inglewood, CA 90304, USA.
What types of payments are accepted at El Pollo Loco?
They accept American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through option at this location?
Yes, this El Pollo Loco location has a drive-through available.
Is free Wi-Fi available at El Pollo Loco in Inglewood?
Yes, the location offers free Wi-Fi to its customers.
What other dining options are near El Pollo Loco?
Nearby dining options include WaBa Grill (Asian cuisine), Panda Express (Chinese fast food), Royal Cuisine (African and American restaurant), and Little Caesars Pizza.
Are there any hotels near El Pollo Loco for visitors looking to stay nearby?
Yes, nearby hotels include Best Western Plus Suites Hotel, Comfort Inn & Suites, Quality Inn & Suites Los Angeles Airport - Lax, Studio 6 Suites Los Angeles, Days Inn, and Motel 6.
What local services are available near El Pollo Loco?
Nearby services include Western Union for money transfers, Metro by T-Mobile for mobile phones, and various car and truck rentals such as Penske Truck Rental, Lax Rent-A-car, and Escape Campervans.
Where can I find the menu for El Pollo Loco online?
The menu can be viewed online at http://www.elpolloloco.com/our-food/.
Brand Certified Facts from El Pollo Loco
El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: