Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Inglewood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
942 reviews
5 stars
441
4 stars
171
3 stars
121
2 stars
58
1 star
151
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed flavorful dishes while others found the chicken dry and lacking in taste.
Customer Service
Customer service experiences varied widely, with some praising staff for friendliness and attentiveness, while others reported rudeness and poor service.
Cleanliness
Concerns were raised about cleanliness, particularly in bathrooms, with some customers noting unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed was inconsistent, with some customers experiencing quick service while others faced long wait times.
- AHAaron HuitzilDec 24, 20255.0Fast
- ESEduardo SolDec 19, 20251.0I wanted to wash my hands before buying anything, but a very unpleasant Hispanic man made me run out of the place. You shouldn't give your business to people who don't know how to provide good service.
- AAAlbert De AlbaNov 7, 20255.0My food was hot and unbelievably great in taste! Their manager in the late shift is really on point with everything and even take good care of everyone! Hope this doesn't change anytime soon....
- RSRandi SamoraOct 29, 20251.0Unbelievable! Today, October 28, 2025, I asked if I could refill my bottle with water, and the employee told me no. He denied me water! !
- MMMIGUEL ANGEL MORENOOct 27, 20251.0Pésima atención del gerente Ronaldo.!! Espero y pongan más atención en la gente que tienen de encargado por que por esta simple razón ya no vuelvo a venir a esta locación.!!!
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Inglewood, CA?
El Pollo Loco in Inglewood is open daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer online ordering through an app?
Yes, you can order through the El Pollo Loco app available on the Apple App Store or directly via their online menu.
Where is El Pollo Loco located in Inglewood?
It is located at 4954 W Century Blvd, Inglewood, CA 90304, USA.
What types of payments are accepted at El Pollo Loco?
They accept American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through option at this location?
Yes, this El Pollo Loco location has a drive-through available.
Is free Wi-Fi available at El Pollo Loco in Inglewood?
Yes, the location offers free Wi-Fi to its customers.
What other dining options are near El Pollo Loco?
Nearby dining options include WaBa Grill (Asian cuisine), Panda Express (Chinese fast food), Royal Cuisine (African and American restaurant), and Little Caesars Pizza.
Are there any hotels near El Pollo Loco for visitors looking to stay nearby?
Yes, nearby hotels include Best Western Plus Suites Hotel, Comfort Inn & Suites, Quality Inn & Suites Los Angeles Airport - Lax, Studio 6 Suites Los Angeles, Days Inn, and Motel 6.
What local services are available near El Pollo Loco?
Nearby services include Western Union for money transfers, Metro by T-Mobile for mobile phones, and various car and truck rentals such as Penske Truck Rental, Lax Rent-A-car, and Escape Campervans.
Where can I find the menu for El Pollo Loco online?
The menu can be viewed online at http://www.elpolloloco.com/our-food/.