While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Inglewood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers reported inconsistent food quality, with some experiencing dry or poorly made dishes, while others praised the taste and freshness.
Customer Service
Service quality varied significantly; some customers highlighted excellent service from specific staff members, while others reported rude or inattentive behavior.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of unsanitary conditions and a dirty environment.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Atmosphere
The dining atmosphere received mixed reviews, with some finding it inviting and others describing it as depressing or unwelcoming.
LL
Laura
Nov 10, 2025
2.0
When I went I wasn’t given all the utensils I need, the chicken was way too salty, and the cheese has a weird taste for the salad and I got the meal for two combo. This was also during morning shift at around 11:40am.
AJ
Ariyan Jarif
Nov 3, 2025
5.0
That was very good experience
SW
Sean Wright
Sep 26, 2025
1.0
Don’t recommend. Not coming back. Second time getting sloppily made food.
BV
Bryan Vanegas
Sep 12, 2025
5.0
Increíble limpieza, Manager super atento
Personal muy atento, comida deliciosa
What are the regular opening hours for El Pollo Loco in Inglewood?
El Pollo Loco in Inglewood is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco in Inglewood offer delivery services?
Yes, El Pollo Loco in Inglewood offers delivery service for customer convenience.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards as payment options.
How can I order food from El Pollo Loco online?
You can order online through their official menu link at https://order.elpolloloco.com/menu/hawthorne-blvd-imperial-hwy or by using the El Pollo Loco mobile app.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine focusing on fire-grilled chicken and authentic handmade salsas and guacamole.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services to accommodate larger groups and events.
Is there free Wi-Fi available at El Pollo Loco in Inglewood?
Yes, El Pollo Loco provides free Wi-Fi for its customers.
Are there other dining options nearby El Pollo Loco?
Yes, nearby you can find various choices including Starbucks for coffee, Puppseria El Cerro Verde for Latin American cuisine, and Teddy's Red Tacos for more Mexican food options.
Can I find other fast food restaurants near El Pollo Loco?
Yes, near El Pollo Loco are fast food spots like McDonald's and Taco Bell, providing alternatives in the area.
What nearby services might be useful when visiting El Pollo Loco?
Nearby services include ARCO gas station for fuel, Dollar Tree for quick shopping, and Smilecare Dentistry if you need dental care solutions.