El Pollo Loco

3.8
1546 reviews
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Business Details

11331 Hawthorne Blvd, Inglewood, CA
90304, United States
(310) 412-0303
https://restaurants.elpolloloco.com/ca/inglewood/11331-hawthorne-blvd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Inglewood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
11331 Hawthorne Blvd, Inglewood, CA
90304, United States

Hours

Reviews

3.8
1,546 reviews
5 stars
710
4 stars
314
3 stars
210
2 stars
89
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rudeness and poor service.

Food Quality

Inconsistent food quality; while some customers enjoyed the meals, others complained about salty, dry, or poorly prepared food.

Cleanliness

Concerns about cleanliness in the restaurant, with several customers noting unsanitary conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders reported by multiple customers.
  • OF
    OllieJay Factz
    Dec 27, 2025
    1.0
    Not answering drive through. Pulled around front to see 3 people in the store. I placed a phone call to see why I am being ignored at the drive through and the female who answered said that despite them being open at 10am they didnt have enough resources to take drive through orders. Mind u i sat in drive through for 4 minutes being ignored. Yall quick to catch an attitude, can yall also be quick to do the job u signed up for?
  • LL
    Laura
    Nov 10, 2025
    2.0
    When I went I wasn’t given all the utensils I need, the chicken was way too salty, and the cheese has a weird taste for the salad and I got the meal for two combo. This was also during morning shift at around 11:40am.
  • AJ
    Ariyan Jarif
    Nov 3, 2025
    5.0
    That was very good experience
  • SW
    Sean Wright
    Sep 26, 2025
    1.0
    Don’t recommend. Not coming back. Second time getting sloppily made food.
  • BV
    Bryan Vanegas
    Sep 12, 2025
    5.0
    Increíble limpieza, Manager super atento Personal muy atento, comida deliciosa
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Frequently Asked Questions About El Pollo Loco

What are the regular opening hours for El Pollo Loco in Inglewood?

El Pollo Loco in Inglewood is open daily from 10:00 AM to 11:00 PM.

Does El Pollo Loco in Inglewood offer delivery services?

Yes, El Pollo Loco in Inglewood offers delivery service for customer convenience.