Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Inglewood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
1,201 reviews
5 stars
667
4 stars
276
3 stars
130
2 stars
41
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals, others reported issues with freshness, portion sizes, and taste.
Cleanliness
The restaurant was generally noted for its cleanliness, with several reviews mentioning clean interiors and bathrooms.
Service Speed
Service speed received mixed reviews, with some customers experiencing slow service while others appreciated quick order fulfillment.
Pricing Issues
Several customers expressed concerns about rising prices and perceived value, particularly regarding portion sizes and food quality.
- NFNelida Flores1 day ago5.0Good food, good service. My go to when I'm in town
- RERuthie EscarcegaOct 19, 20255.0Every time I go to this particular, El Pollo Loco all the staff is very sweet but today I had a woman named Lolly. And she did the drive-through window order and was exceptionally nice to everybody that was in line. Her customer service is very good and she’s super friendly.
- HOHugo OsunaOct 16, 20251.0Staff poor service, food portions shrinking every day, old days 2x12" burritos now they're 1x6" new burrito
- GCGaston ChabollaSep 18, 20255.0So good love this place
- ZMzfunk monkSep 9, 20252.0Friendly staff, decently clean interior. Food: Chicken browned just right; that said, the meat had an odd smell. I'll find out in about an hour if it was smart to consume. Broccoli was not steamed enough and seemed to have been in the fridge for too long. Green sauce was on the verge of brown. Serrano chilis were rotten. Clean bathrooms.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Inglewood, CA?
El Pollo Loco in Inglewood is open every day from 10:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
What types of payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Can I order food online from El Pollo Loco?
Yes, you can order food online through their official ordering website or the El Pollo Loco app.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco provides a drive-through service for easy and quick pickup.
What kind of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican cuisine specializing in fire-grilled chicken dishes and handmade salsas and guacamole.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What mobile phone stores are located near El Pollo Loco?
Nearby mobile phone stores include Metro by T-Mobile, Total by Verizon, TRD Wireless, T-Mobile, and Cricket Wireless, which can be convenient stops if you need mobile services before or after dining.
Are there any dessert places near El Pollo Loco?
Yes, there are dessert options nearby such as Crumbl - Inglewood and Crumbl Cookies, perfect for a sweet treat after your meal.
What nearby services can I find around El Pollo Loco?
Near El Pollo Loco you can find various services including insurance agencies like Academy Insurance and Adriana's Insurance, as well as dry cleaning at Century Park Cleaners, which could be useful for your errands.