Chipotle Mexican Grill

3.8
459 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Hollywood Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3421 W Century Blvd, Inglewood, CA
90303, United States

Hours

Reviews

3.8
459 reviews
5 stars
220
4 stars
102
3 stars
45
2 stars
30
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and long wait times due to insufficient staffing.

Food Safety

Multiple reviews highlighted concerns about food safety, including undercooked meat and unsanitary conditions.

Cleanliness

The restaurant was often described as dirty, with unclean tables and food areas, contributing to a negative dining experience.

Portion Sizes

Several customers complained about skimpy portion sizes and inconsistent food quality, particularly with meat.

Staff Attitude

There were mixed reviews regarding staff attitude, with some praising individual employees while others reported unprofessional behavior.
  • SW
    Shemika Williams
    1 day ago
    5.0
    They never have enough help and the steak is always chewy and under cooked.
  • RG
    Regina Regi_b_astar (Gina)
    Nov 16, 2025
    5.0
    I had ordered from Uber Eats and they (Uber) had rerouted my order to a different restaurant and my Order was made incorrectly.The manager Adam remade my food correctly and that is what Excellent customer service is about.
  • SH
    Sara Holbert
    Nov 5, 2025
    1.0
    There is trash everywhere. Nobody cleans outside or inside where the food is being made. It stinks of old beans that has been sitting out to long. The servers are rude. My personal experience I ordered a bowl, the girl put a tiny scoop of beans on my plate I told her kindly at first, “can you put the right amount of beans on my plate the scoop you put isn’t the regular amount of the bowl” she put 3 huge scoops of rice, and one half scoop of beans. She said “ this is the amount we always put” I think the environment of trash rotted my integrity, because I then said “your to pretty to be this stupid, make my food correctly” and she they stopped making my food and said “I’m not serving you today.” And I walked out. I’m usually and truly a kind person. But I believe if the place wasn’t trashed I would have never spoken to her in that manner. I do apologize to her. But there’s steps that could have made this a better experience. I don’t get “Hangry”. It was fully the smell and vision of the place that made me angry. Nobody there cares to give and serve love. I don’t recommend this specific chipotle location.
  • SM
    Simon Meertins
    Oct 19, 2025
    5.0
    Evan is the goat. Best bowl maker out there. Working the line by himself, and still doing the most for us. <3 whoever rung us up, needs to be retrained on work culture. Really killed the vibe, dogging on him over wrapping two tortillas together. She hates him cause she ain't him. Praise him.
  • TT
    T
    Oct 17, 2025
    1.0
    ⭐ 1 Star Review Title: Extremely Disappointing and Unsafe Experience This is by far one of the worst Chipotle locations I’ve ever been to. I ordered through Uber Eats in the daytime, and the food was absolutely unacceptable. The meat was undercooked visibly raw and completely unseasoned. It made me sick shortly after eating it. I paid extra for double meat, yet the portion was noticeably short, which makes it even worse considering the quality. The chips were soaked in grease and tasted stale, like they had been sitting for hours. I’ve had Chipotle in many places, and I thought the ones near my old neighborhood were bad, but this one truly tops the list. The lack of care and food safety at this location is alarming it honestly feels like the kind of place that could trigger another foodborne illness outbreak. For the safety of customers, this location needs to be investigated immediately. Whoever manages or oversees food prep here should be retrained or replaced. What I received was not just disappointing it was a health hazard.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill Hollywood Park?

Chipotle Mexican Grill Hollywood Park is open daily from 10:30 AM to 11:00 PM.

Where is Chipotle Mexican Grill Hollywood Park located?

It is located at 3421 W Century Blvd, Inglewood, CA 90303, United States.