Chipotle Crenshaw Imperial Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, long wait times, and poor customer interactions from staff.
Food Quality
While many enjoyed the food, there were complaints about portion sizes, freshness, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Several customers noted unprofessional behavior from employees, including rudeness and lack of urgency.
JM
Jorge M.
2 days ago
4.0
Definitely a better experience than the century location although the restaurant itself doesn’t look as neat as the century location. The service was definitely better. The food was a higher quality by far and rice wasn’t dry like some other locations. I will definitely be driving here instead of the other nearby location.
ET
Ezequiel Torres
Dec 18, 2025
2.0
The food is consistently great but you can tell the work environment is toxic. There’s never a clear view of who the manager is, whether it’s a slow or fast paced day, there seems to be no order behind the counter. Employees just blurt out inappropriate one liners in front of customers, roll their eyes when they receive direction, even had a cashier ring me up annoyed, no greeting or total or nothing, because she wanted to clock out (in the middle of a rush) and her manager asked her to please wait. The staff needs to be retrained in customer service.
BB
BizzyCJ
Dec 6, 2025
2.0
Insanely slow, consistently for years. 20 minute wait with 6 people in front of me.
NN
next492
Dec 2, 2025
1.0
I waited 25 minutes in lne so they can get my order. Then is my turn and they said we don't have steak and I have to wait one hour to have it ready
SH
Scott Hootman
Nov 29, 2025
2.0
The food is fine. It's just like every other Chipotle but when you are a restaurant that only does three things burritos tacos and bowls and you don't have the ability to make one of those things you would think they would let people know as they come in and not wait for them to get up to the very front of the line 15 minutes later.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Crenshaw Imperial Plaza?
The Chipotle Mexican Grill at Crenshaw Imperial Plaza is located at 2944 W Imperial Hwy, Inglewood, CA 90303.
What are the operating hours for Chipotle Mexican Grill at this location?
Chipotle Mexican Grill at Crenshaw Imperial Plaza is open daily from 10:30 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does this Chipotle location offer delivery or pickup services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
Can customers order online from Chipotle at Crenshaw Imperial Plaza?
Yes, customers can order online through the Chipotle app or the online ordering website.
What payment methods are accepted at this Chipotle?
Chipotle accepts credit cards and offers gift cards as payment options.
Is Chipotle at Crenshaw Imperial Plaza welcoming to LGBTQ customers?
Yes, this Chipotle location is welcoming to LGBTQ customers.
What popular nearby restaurants can I visit before or after dining at Chipotle?
Nearby you can find Five Guys for burgers, Ono Hawaiian BBQ for barbecue flavors, McDonald's for classic fast food, KFC for chicken, and Taco Bell for more Mexican-style options.
What nearby facilities could I visit alongside Chipotle Mexican Grill at Crenshaw Imperial Plaza?
Close to Chipotle, you can visit the Crenshaw Imperial Plaza shopping center or take care of banking at Citibank nearby.
Are there any health-related services near Chipotle at this location?
Yes, nearby health-related services include Precautionary Home Health, South Los Angeles Health Projects, Manifesting M.E. Wellness, Advanced Health Center, and WIC South Los Angeles.