McDonald's

3.6
1713 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
42550 Jackson Street, Indio, CA
92203, United States

Hours

Reviews

3.6
1,713 reviews
5 stars
675
4 stars
367
3 stars
245
2 stars
126
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with the taste.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items, leading to frustration.

Customer Experience

Overall, the customer experience was marred by a lack of attention from staff and inadequate management of the dining area.
  • AH
    Alvy H
    1 day ago
    1.0
    Came in through the drive thru me and my friend had mobile orders. Was told they can only do 1 mobile order at a time and would have to drive around again to pick up the 2nd one. That is the dumbest policy I've ever heard from any fast food place. It cant be that difficult to prepare 2 pre purchased prders.
  • TM
    Teresa Moreno
    Nov 12, 2025
    1.0
    It was just shit .
  • NM
    Nita M
    Oct 30, 2025
    3.0
    We ordered a Bacon, Egg, Cheese McGriddle and was told that we wanted the Sausage McGriddle. We let the cashier know we wanted the bacon McGriddle. We were charged for and received the sausage McGriddle. 😵‍💫😂
  • UR
    Uriel Romo
    Oct 28, 2025
    1.0
    Horrible service, asked to do a separate order and the person said they can only take 1 order per car.
  • ET
    Eloy Torres
    Oct 18, 2025
    1.0
    Worst drive through experience ever, due to a canceled order after waiting 20 mins. I placed a mobile order at 3:48 AM and drove right up behind 2 cars waiting at window. I was told at the window and just barely received notification at same time of 4:08 AM that the order had been canceled. It just does not make any sense that their system would accept an order if it was just going to be canceled almost 10 mins after 4:00 AM. I feel that the person in charge at the time purposely and manually canceled it. Its just ridiculous that they would provide a substandard service like that.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Indio, CA?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services, and if so, when is delivery available?

Yes, delivery is available. On Mondays, delivery is from 12:00 AM to 10:00 PM, Tuesday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to midnight, and all day on Saturdays and Sundays.