McDonald's

3.6
1726 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
42550 Jackson Street, Indio, CA
92203, United States

Hours

Reviews

3.6
1,726 reviews
5 stars
681
4 stars
370
3 stars
246
2 stars
126
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or stale food, with specific complaints about fries and burgers.

Cleanliness

Several customers noted unsanitary conditions, including unpleasant odors and dirty dining areas.

Drive-Thru Experience

Customers frequently expressed frustration with the drive-thru process, citing inefficiencies and poor organization.

Inconsistent Hours

Multiple reviews indicated that the location does not adhere to advertised hours, leading to customer dissatisfaction.
  • CZ
    Cindy Zarzeka
    5 days ago
    1.0
    This is just a vent. Because of no longer having pennies to give back to customers for change we were given back 2 less cents than we should have gotten. Because we paid cash. Ok so my thought is why aren't they taking the loss. They are a major corporation and I think can afford a few pennies. Just sayin.
  • RM
    Rickey Mitchell
    6 days ago
    1.0
    This McDonald’s on Jackson Street is crazy slow. Went inside and ended up waiting 20+ minutes just to get food. There were people standing around waiting forever with no updates or urgency at all. For fast food, this place is anything but fast. Definitely needs better staffing or management because this was ridiculous. Would not recommend if you’re in a hurry.
  • CD
    Chris Drobish
    Dec 26, 2025
    1.0
    Kept their playplace closed for our entire visit. Every time we asked the staff they would "open it in a few minutes".
  • DS
    David Saltel
    Dec 9, 2025
    5.0
    Good stop, used the drive thru,
  • AH
    Alvy H
    Nov 23, 2025
    1.0
    Came in through the drive thru me and my friend had mobile orders. Was told they can only do 1 mobile order at a time and would have to drive around again to pick up the 2nd one. That is the dumbest policy I've ever heard from any fast food place. It cant be that difficult to prepare 2 pre purchased prders.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Indio, CA?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services, and if so, when is delivery available?

Yes, delivery is available. On Mondays, delivery is from 12:00 AM to 10:00 PM, Tuesday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to midnight, and all day on Saturdays and Sundays.