El Pollo Loco

Reviews

• MJ

  Mark Jansen

  Feb 20, 2026
  1.0
  Chicken was overcooked and dry. Self service ordering was confusing and off-putting. 👎
• MM

  Mad Mike

  Feb 19, 2026
  1.0
  Went to buy some Crunchy chicken tacos they said they were out. Had to drive to the location off of Highway 111 To get some.
• AU

  A Google User

  Feb 18, 2026
  1.0
  Always out of everything.
• DG

  Daniel Garcia

  Jan 5, 2026
  1.0
  The girl at the drive thru is very absent minded. I repeated what I had ordered three times when she took my order through the speaker. When she gave me the total without specifying my order, I noticed the price was lower than usual, so I asked if she had added the guacamole I requested, and she added it after I told her for the fourth time. At the window, when I paid, I checked my receipt and noticed the soda I had ordered was not on it. I told the girl that she hadn’t charged me for the soda I asked for. I ordered it with no ice, paid for it, and she gave it to me with ice. Terrible service. I will not be returning to this location.
• JG

  Joe Gutierrez

  Dec 11, 2025
  1.0
  The drive thru girl at night is horrible made me wait And paused me while I wanted to place a order twice second time was horrible I’m sorry but this has happened more than once first time didn’t say nothing tonight was just not professional courtesy towards the customer that came back and continued to give this place another shot I would rather drive to the one in hwy 111 central indio than here im sorry to say one person can make a difference towards your clientele base