El Pollo Loco

3.9
154 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Indio, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
42-223 Jackson St, Indio, CA
92203, United States

Hours

Reviews

3.9
154 reviews
5 stars
79
4 stars
27
3 stars
17
2 stars
9
1 star
22
  • DG
    Daniel Garcia
    Jan 5, 2026
    1.0
    The girl at the drive thru is very absent minded. I repeated what I had ordered three times when she took my order through the speaker. When she gave me the total without specifying my order, I noticed the price was lower than usual, so I asked if she had added the guacamole I requested, and she added it after I told her for the fourth time. At the window, when I paid, I checked my receipt and noticed the soda I had ordered was not on it. I told the girl that she hadn’t charged me for the soda I asked for. I ordered it with no ice, paid for it, and she gave it to me with ice. Terrible service. I will not be returning to this location.
  • JG
    Joe Gutierrez
    Dec 11, 2025
    1.0
    The drive thru girl at night is horrible made me wait And paused me while I wanted to place a order twice second time was horrible I’m sorry but this has happened more than once first time didn’t say nothing tonight was just not professional courtesy towards the customer that came back and continued to give this place another shot I would rather drive to the one in hwy 111 central indio than here im sorry to say one person can make a difference towards your clientele base
  • LA
    Lola Anthony
    Nov 11, 2025
    5.0
    We had been moving and unpacking all day, Didn’t know where to go? So we tried this El Pollo. The food was so fresh and delicious! But most of all Ximina was amazing!! So very kind!!!! I was just so impressed with how hard she was working but still took the time to be so very gracious ;) Thank you so much El Pollo for hiring such kind, hardworking!! Will always come back here!!!!
  • FJ
    Fernando Galindo Jr
    Oct 18, 2025
    5.0
    Trato muy bueno recomendado al 100
  • JB
    Jean Brugger
    Sep 19, 2025
    4.0
    Very friendly and helpful and staff. Good food and reasonable price. Appreciate the outside tables with umbrellas for when we have our dog along. Abundant parking available even for a motorhome or trailer.

Frequently Asked Questions About El Pollo Loco

What type of cuisine does El Pollo Loco serve?

El Pollo Loco serves authentic Mexican food with a focus on fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic.

What are the operating hours of El Pollo Loco in Indio, CA?

El Pollo Loco is open daily from 10:00 AM to 10:30 PM.