While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Indio, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The girl at the drive thru is very absent minded. I repeated what I had ordered three times when she took my order through the speaker. When she gave me the total without specifying my order, I noticed the price was lower than usual, so I asked if she had added the guacamole I requested, and she added it after I told her for the fourth time. At the window, when I paid, I checked my receipt and noticed the soda I had ordered was not on it. I told the girl that she hadn’t charged me for the soda I asked for. I ordered it with no ice, paid for it, and she gave it to me with ice. Terrible service. I will not be returning to this location.
JG
Joe Gutierrez
Dec 11, 2025
1.0
The drive thru girl at night is horrible made me wait
And paused me while I wanted to place a order twice second time was horrible I’m sorry but this has happened more than once first time didn’t say nothing tonight was just not professional courtesy towards the customer that came back and continued to give this place another shot I would rather drive to the one in hwy 111 central indio than here im sorry to say one person can make a difference towards your clientele base
LA
Lola Anthony
Nov 11, 2025
5.0
We had been moving and unpacking all day,
Didn’t know where to go?
So we tried this El Pollo.
The food was so fresh and delicious!
But most of all
Ximina was amazing!!
So very kind!!!!
I was just so impressed with how hard she was working but still took the time to be so very gracious ;)
Thank you so much El Pollo for hiring such kind, hardworking!!
Will always come back here!!!!
FJ
Fernando Galindo Jr
Oct 18, 2025
5.0
Trato muy bueno recomendado al 100
JB
Jean Brugger
Sep 19, 2025
4.0
Very friendly and helpful and staff. Good food and reasonable price.
Appreciate the outside tables with umbrellas for when we have our dog along.
Abundant parking available even for a motorhome or trailer.
El Pollo Loco serves authentic Mexican food with a focus on fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic.
What are the operating hours of El Pollo Loco in Indio, CA?
El Pollo Loco is open daily from 10:00 AM to 10:30 PM.
Does El Pollo Loco in Indio offer delivery services?
Yes, El Pollo Loco offers delivery services to customers in Indio, CA.
Can I order El Pollo Loco food online or through an app?
Yes, you can order online via their website or through the El Pollo Loco app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco in Indio?
El Pollo Loco accepts American Express, Discover, and Visa cards for payment.
Does El Pollo Loco in Indio have a drive-thru service?
Yes, this location offers a drive-thru for convenient food pickup.
Is free Wi-Fi available at the El Pollo Loco restaurant in Indio?
Yes, free Wi-Fi is available for customers at this El Pollo Loco location.
Which nearby fast food restaurants can I visit near El Pollo Loco in Indio?
Nearby fast food options include Carl's Jr., Chipotle Mexican Grill, Dave's Hot Chicken, and Jersey Mike's Subs, perfect for exploring different cuisines before or after your visit.
Are there nearby coffee shops close to El Pollo Loco in Indio for a quick drink?
Yes, Dunkin' is a nearby coffee shop where you can enjoy donuts, smoothies, and coffee near El Pollo Loco.
What retail stores are located near El Pollo Loco in Indio if I want to shop after dining?
Nearby retail stores include Dollar Tree for discounts, Carter's for children's clothing, Hibbett Sports for shoes and sportswear, Payless ShoeSource for footwear, and Verizon stores for mobile phones and accessories.