McDonald's

3.7
2148 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1135 Palm Avenue, Imperial Beach, CA
91932, United States

Hours

Reviews

3.7
2,148 reviews
5 stars
925
4 stars
409
3 stars
333
2 stars
174
1 star
307

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly staff while others report rudeness and incompetence.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like stale items, incorrect orders, and poor taste.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions, while a few noted that the restaurant was clean.

Order Accuracy

Numerous customers reported problems with order accuracy, including missing items and incorrect orders.

Speed of Service

While some reviews praised quick service, others complained about slow drive-thru times and long waits.
  • RP
    Raul Patino
    5 days ago
    1.0
    Half the time they get your orders wrong or even worse they completely forget to put the food in your bags. Numerous times I've gone here and almost always theres missing orders. Its even worse if you order through Uber eats. Last week they didn't put in my fries or drink or the apple pies I ordered lol its sad really thay you have all those young workers and they cant somehow get it right. You buy nuggets they ask which sauce you want and they never add sauce you have to either hold up the drive through line or drive around again and ask them for sauce if its through uber eats you practically get a free meal 3/4 of the time which unfortunately its at ubers cost not mcdonalds so no improvements are made incompetent workers tho they are nice people but incompetent you can see clearly the toll the lock down had on the youth
  • JC
    Jack Cross
    Dec 28, 2025
    5.0
    Quarter pounder with cheese medium Coke in McDonald's french fries are absolutely the best ever thank you McDonald's
  • MS
    ma s
    Dec 25, 2025
    1.0
    Same climbing prices and now shrinking sizes. Medium is now "large" despite having the original packaging posted on the menu. Prices were already driving me away and the deflating sizes are just the push I needed to never buy mcdonalds ever again.
  • AG
    Analiza Guillen
    Dec 23, 2025
    1.0
    What happened fish felt sandwich no tartar sauce no cheese combo is of kids meal ridiculous price its really kids meal the fish shrunk its not even big fish paddy all the workers are incompetent they dont put cheese or tater sauce something wrong manager need teach them how make fish sandwiches and stop burning cheese burgers I think mc donalds should close and put in and out burger instead!!
  • JH
    John Hussey
    Dec 19, 2025
    2.0
    If you eat in they dont bring you the food to your table, defeating the whole purpose of taking a number. They are supposed to be doing it but they dont and make you come up to get it. They also never have trays ready for you to eat in and basically just toss you a bag and leave you to figure it out for yourself. This is just not at all the experience you expect from a mcdonalds and they need a reset on standards frankly

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1135 Palm Avenue, Imperial Beach?

McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:45 PM Monday through Wednesday and Sunday, 5:00 AM to 8:45 PM on Thursday, and late night delivery until 12:45 AM on Friday and Saturday.