McDonald's

3.7
2133 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1135 Palm Avenue, Imperial Beach, CA
91932, United States

Hours

Reviews

3.7
2,133 reviews
5 stars
921
4 stars
407
3 stars
329
2 stars
173
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, particularly with mobile and drive-thru orders.

Food Quality

Food quality is inconsistent, with reports of stale items and poorly prepared meals, although some customers enjoyed their meals.

Cleanliness

Cleanliness is a concern, with several reviews mentioning dirty conditions and unsanitary practices.

Efficiency

Service speed varies, with some customers noting quick service while others experienced long wait times and confusion.
  • MA
    Modesta Araos
    6 days ago
    1.0
    Staff was very rude when we politely asked for items that were missing from our order
  • KE
    Karen Elias
    Nov 12, 2025
    1.0
    Unhealthy food. Offering a toy to get kids to eat it.
  • TP
    Toni Panchos
    Nov 7, 2025
    5.0
    Now this place knows how to treat their customers. Always professional and friendly. They made a mistake once, no problem nobody is perfect, but they compensated me with a drink. That is awesome!!!!
  • DN
    Darion Neeff-Warren
    Oct 28, 2025
    1.0
    Doesn't honor their mobile orders and always comes up with some policy that isnt readily available for customers to read on the spot or beforehand. Terrible customer service and can only solve problems that the answer is no.
  • OR
    Owen rodriguez
    Oct 5, 2025
    2.0
    I got 2 double cheese burgers and they forgot 1 also the fries were completely cold and I ate them as soon as I got to my car

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1135 Palm Avenue, Imperial Beach?

McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:45 PM Monday through Wednesday and Sunday, 5:00 AM to 8:45 PM on Thursday, and late night delivery until 12:45 AM on Friday and Saturday.