Chipotle Imperial Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and slow service.
Food Quality
Food quality is inconsistent, with many customers noting issues such as undercooked rice, small portions, and overly salty dishes.
Cleanliness
Multiple reviews highlight cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.
Order Accuracy
Several customers reported problems with order accuracy, including receiving incorrect items or missing components.
Management Issues
There are concerns about management and staffing, with reports of unprofessional behavior and lack of urgency in restocking ingredients.
TW
Tyler Weston
Oct 12, 2025
4.0
Word of the wise: come to this specific location when the store manager is present, and you will receive the best quality of food and service. The same can be said about the location in Mission Valley and Rosecrans. The store manager usually works in the mornings to early afternoon, not on weekends.
BM
Brenda Monrreal
Oct 10, 2025
5.0
I love ordering online. They always get my order right
GS
G Sanchez
Sep 4, 2025
1.0
Black guy with glasses always led chicken and steak run out 30 min waiting its not the first time this happens
WG
Wilson Galvez
Sep 1, 2025
5.0
Just had a burrito from this location… my goodness 10/10
JJ
Jesse
Sep 1, 2025
5.0
Went on 8/31/25 at about 6:00pm the crew was amazing!! Great service and a great attitude with the entire crew !! 5 star place to eat !!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Imperial Beach serve?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Imperial Beach?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Imperial Beach offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Where is Chipotle Mexican Grill located in Imperial Beach?
It is located at 801 Palm Ave, Imperial Beach, CA 91932, USA.
How can I order Chipotle food online at the Imperial Beach location?
You can order online through their website at https://order.chipotle.com/ or via their app available on the Apple Store.
Does Chipotle Mexican Grill support any reward programs?
Yes, you can sign up for Chipotle Rewards to earn free food and access exclusive offers.
Is Chipotle Mexican Grill in Imperial Beach welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby coffee shop can I visit before or after dining at Chipotle Imperial Beach?
Starbucks, a nearby coffee shop, is close by and can be a good spot to get a coffee before or after your meal.
Are there any shopping centers near Chipotle Mexican Grill in Imperial Beach?
Yes, Breakwater Town Center and Imperial Beach Promenade Shopping Center are nearby for additional shopping or leisure activities.
What are some nearby fast food options around Chipotle Mexican Grill in Imperial Beach?
Nearby fast food options include Jersey Mike's Subs, Five Guys, Wingstop, and Jack in the Box, providing variety if you want to try different foods.