Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unhelpful staff, with frequent complaints about poor service and mistakes with orders.
Food Quality
Several reviews mentioned issues with food quality, including moldy bread and cold fries, alongside some positive mentions of fresh food.
Order Accuracy
Numerous customers experienced problems with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
There were complaints about dirty tables and bathrooms, indicating a need for better cleanliness standards.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting specific staff members who provided excellent service.
KH
Kate H
Jan 5, 2026
1.0
Do not go to this McDonald’s
They will charge you for ice
Literally they will charge you $1 for ice when you’ve already bought something
They will also try to charge you for creamer in your coffee.
This is a busy McDonald’s and they don’t need to behave so shamefully
KM
Ken Malmborg
Dec 30, 2025
5.0
We went there. My wife wanted a cup of coffee so it would have the grinch on it. We ordered to mcmuffins, thinking that it was going to be the sausage mcmuffin. Deal 2 for $6. Instead, somehow we got a Canadian bacon on it, and then we looked at the receipt, and they charged us for an individual sandwich, not the deal. So what Should have been under $8. Ended up to be twice as much around $15. I guess that's what they get for just giving a credit card and pay and not looking. I'm glad she paid for it not me.
VL
vidal licon
Dec 13, 2025
1.0
Kiosk not working properly and was charged twice then the manager would not refund the charges.
TC
Tiffany Cao
Dec 12, 2025
4.0
Decent McDonald's. Nothing special, but why is the drive thru screen a trypophobia nightmare for like the past couple months???
JH
Justin Hize
Dec 12, 2025
3.0
Customers paying with EBT, tend to be frowned upon at this location. Parking for customers is difficult, staff is not very customer friendly. They expect everything to be done on the app or at the kiosk.
Edit... Sure the "stakeholders" care about the customer. Get off your high horse and Just get the order right and there wouldn't be an issue. Simple as that
What are the regular business hours of McDonald's at 16866 Beach Blvd, Huntington Beach, CA?
McDonald's at 16866 Beach Blvd is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is available every day from 4:30 AM to 2:00 AM.
During what hours is delivery service available from this McDonald's?
Delivery is available from 5:00 AM to 12:45 AM Monday through Thursday and Sunday, and until 1:45 AM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald's?
You can order online via their delivery URL or through the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards program?
Yes, you can earn points for free food with the MyMcDonald's Rewards program.
What are some nearby dining options around this McDonald’s location?
Nearby dining options include Slice Shabu (Japanese restaurant), Lotus Chinese Eatery, Roux Seafood Kitchen (Cajun and Creole), Olive Garden (Italian), and Polar Playground (ice cream shop and smoothie bar).
Are there fitness facilities near this McDonald's?
Yes, KILO Strength Society and Sports Muscle Technology gyms are nearby, and you can also find Orange County RTC offering boot camps and martial arts.
What services are available close to this McDonald's for personal care and beauty?
Nearby services include Mystique Salon & Spa, Inkstant Beauty (tattoos and nails), Facial fanatix, and Beauty by Amanda for hair and beauty treatments.