Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported problems with order accuracy and slow service, with multiple instances of incorrect or incomplete orders.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, particularly in the play area and dining space, with reports of dirty tables and unsanitary conditions.
Customer Service
While some customers praised the friendly and helpful staff, others experienced poor service and unprofessional behavior from employees.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold or stale food.
LP
Linda Pan
Dec 29, 2025
1.0
I tried to place an order on 12/25 Christmas Day via app since I was not sure if the store was open. The order was accepted so I paid and drove there to pickup my order. However, when I got there, the door was locked, no one was there and it was closed. So I checked The next day it’s open and I decided to go to the store to see how they could help me with that. I talked to different people about what had happened and then a lady (maybe the manager or supervisor) said that the money and the points I redeemed will be back to me in 24hrs. I was not even asked any information about the order number or the detail then … So a few days has passed as of now I still haven’t gotten anything back to me… I don’t understand why the order was accepted if the store was closed? ? called them again but no one answered and never got back to me. No matter what, at least they need to be honest to customers. I have the order details and will be more than happy to provide them when they reach out to me.
AO
Ashley Ollarsaba
Dec 8, 2025
2.0
I brought my kids specifically to the play place, but I do not recommend you taking your kids here! It’s really dirty!, slide smells like pee and it’s really sticky, the floors have like sand or dirt idk what it is, restrooms don’t even have soap. And it smells really bad. If you are thinking of bringing your kids here skip it. (Employees do not clean this area)
Also the slide has some cracks with a whole bunch of dirt and a ecosystem in there 🤢🤢🤮
SN
Shelley Newnam
Dec 3, 2025
4.0
Its got a large play area. They are pretty fast and friendly. Clean dining area and restrooms.
AW
Andy Work
Nov 22, 2025
1.0
Gross disgusting I’m gonna vomit feeling sick lady sucks what is your guys problem actually. Go anywhere else ever
CA
Che'rie Allard
Nov 18, 2025
5.0
I love there hot mocha coffee it's always made perfect at this location! Actually the food is always made great at this one. We usually go to the one more down beach like past Yorktown cause it has a playground for my son... But this one's service and food making is a lot better... Lol