Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Huntington Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.3
592 reviews
5 stars
366
4 stars
129
3 stars
43
2 stars
15
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh and delicious, particularly the chicken and various bowls.
Service Issues
Several reviews highlighted inconsistent customer service, with some employees being rude or unhelpful, while others received commendations for excellent service.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and perceived declines in food quality relative to cost.
- CSCass SanchezNov 13, 20255.0fast service, friendly staff, good food and a clean bathroom. W
- LHLien HoNov 4, 20255.0We come severals times , we like here , services good .The cashier name is Angel (117 joseph S) very nice guy , always welcome. , happy & nice to talk with customer 👍
- SSSblstr SblstrNov 2, 20255.0I was met at the counter by Jacquelyn, who seemed to be the manager, as she was multi-tasking easily. She got my order correct, repeated it back to me, making sure all was understood. Jacquelyn Asked about rewards, and quickly signed me up, saving me $3 off a large order. 5 minutes later I was out the door with a double bagged order of hot food. I was thanked by the counter staff when leaving. I will for sure be a frequent flyer of this El Pollo Loco. Jacquelyn Deserves a star today. Thanks Guys.
- ASAustin SetzerNov 1, 20255.0Good place to eat! I definitely will go back
- JVJose VizcarraOct 16, 20255.0Very clean restaurant and the was delicious. The whole staff was very friendly.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Huntington Beach?
El Pollo Loco is open from 10:00 AM to 10:00 PM Monday through Sunday.
Where is El Pollo Loco located?
El Pollo Loco is located at 19171 Brookhurst St, Huntington Beach, CA 92646, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for your convenience.
Can I order El Pollo Loco food online?
Yes, you can order food online through their official ordering website or the El Pollo Loco mobile app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does El Pollo Loco have drive-thru and catering services?
Yes, El Pollo Loco provides both drive-thru and catering services.
Is Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is available at El Pollo Loco.
Which nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Wienerschnitzel at 19101 Brookhurst Street, KFC, Jack in the Box, Arby's, and Castañeda's Mexican Food, offering a variety of fast food and Mexican cuisine options.
Are there any healthcare facilities near El Pollo Loco?
Yes, nearby healthcare facilities include Kali Dental, Brookhurst Pediatric Dentistry and Orthodontics, Beach Animal Urgent Care, Beachside Dental Care, Orange County Cosmetic & Reconstructive Surgery Center, and Dr. Thomas T. Nguyen.
What nearby services can help with automotive needs around El Pollo Loco?
Automotive services nearby include Mountain View Tire & Service Inc., Mountain View Tire and Auto Service, Pep Boys, and Advance Auto Parts.