Chipotle Mexican Grill

4.0
877 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Beach Blvd. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
16241 Beach Blvd, Huntington Beach, CA
92647, United States

Hours

Reviews

4.0
877 reviews
5 stars
461
4 stars
191
3 stars
95
2 stars
37
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or fatty chicken and small portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff and frequent order mistakes.

Cleanliness

Several customers noted cleanliness issues, with dirty counters and unsanitary conditions reported.

Staff Performance

While some praised friendly and efficient staff, others mentioned being understaffed and slow service.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, particularly with online orders.
  • MM
    Majestic_Moose
    Dec 25, 2025
    5.0
    A pretty typical Chipotle. very convenient for me to go to and I usually order ahead on the app. order accuracy has been spot on each time. the crew seems legit and not miserable or anything. they do make all attempts to close/clean everything before they close so don't expect to be able to get those craft drinks in the closing hour. I can't blame them - I did the same thing when I was in their position. food quality is great as per usual. located in a really nice shopping center and parking isn't usually an issue. otherwise yeah it's a pretty typical chipoopy
  • MH
    Matt Houston
    Dec 11, 2025
    3.0
    Forgot to put beans in the burrito bowl and forgot Which protein I got.
  • CL
    clint lewis
    Dec 8, 2025
    1.0
    I hardly ever go to Chipotle but I wanted a burrito so I walked in. The place was dirty. Even the countertop where they served and prep our food was disgusting. I ordered a chicken burrito with beans, corn and cheese and the beans and chicken were ice cold. I asked for a receipt and they said the printer is broken. I went to go get napkins and notice that there is rice inside the napkin dispenser. I will never go back to Chipotle again. I felt disgusted
  • HH
    Hugh
    Dec 1, 2025
    2.0
    Smallest portions ever. I've been here three times. All three times the portions are extremely small. I eat at Chipotle 4 days a week will not be coming back to this one. The sad part is it's right around the corner from my house. This time there was some fluid on the floor somebody tripped and fell and the employees didn't seem too concerned over it. Did I mention that the portions of food at this place is super small?
  • GE
    Gabriel Escobar
    Nov 27, 2025
    1.0
    Im gonna be straight honest here as possible! so i did ran into this restaurant several times and I do recall i forgot one times not paying for some drinks they got in the open area fridge and I did apologize to the manager or whos states is a manager of the restaurant, I did wanted to pay for them like I didn't mean to stealed them. and by the way ive been going to their restaurant like so many times so with this little mistake they are forbidden me to not go in the restaurant. so I did manage to stop going there and i did decided to give them another try and try to order something like I always have been doing since day one and the same manager came to approach me and say this " your trespassing my store and I will call the cops if u dont leave" I nicely say that's fine and wish him a good day like I dont have any hate towards nobody. I learned from the one above which is god that will all are treasure of him. so I left as soon as he came to assault me and also I want to clarify something too. there's was more than 20 people in line and he was saying everything all out loud so I felt like he was making me looked bad which in reality I did comfort it another manager on the floor and I asked him if I can go inside the restaurant and order the deal they were having which is buy one get the other for free! for Thanksgiving Eve. I am not want problems but they need to treat the customer with little respect and also if they caught me stealing and I did politely apologized of me not paying for a single can of poppi isnt that enough to forget about it?! youre all loosing business cus of this misunderstanding! and ill never let someone humiliated me like he did in front of other customers. ps. he told at the end u can go to another chiptole down the street!!! is that how u treat the people. Jesus!!! I do wish him good positive things. but I wanted to put this out there who ever reading this. Be aware if u forget to pay for one small item like a can of poppi they will look on the cameras and think u were caught stealing... and make u feeel uncomfortable just because u just wanted some chiptole and support a business like theirs. but anyways god bless u all

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Beach Blvd.?

Chipotle Mexican Grill on Beach Blvd. is open daily from 10:30 AM to 11:00 PM.

Does Chipotle Beach Blvd. offer pickup and delivery services?

Yes, Chipotle Beach Blvd. offers both in-store pickup and delivery services.