While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality; some customers enjoyed the chicken while others found it dry and lacking flavor.
Service
Customer service experiences varied; some praised the staff's friendliness and attentiveness, while others reported issues with order accuracy and attentiveness.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Atmosphere
The atmosphere received mixed feedback, with some noting a pleasant environment while others mentioned it felt unkempt and crowded.
JF
Juan Manuel Flores
Dec 24, 2025
4.0
Algo bien
DM
Damian Mendoza
Dec 18, 2025
5.0
Very good food
JD
Juan Ignacio Velazquez Doñan
Nov 26, 2025
5.0
Muy rico 😋
CG
Carl Grad
Nov 18, 2025
5.0
Love it
GG
Geo Gonzalez
Oct 17, 2025
5.0
Bro, I always appreciate service. It makes me happy that in LA there are still many places where I can find real service. El Pollo Loco on Vine and Fountain Ave. Is lucky to have an employee like Oscar L. Today, I came to get a quesadilla and a soda and I could see what a great attitude, enthusiasm and passion he has for his job. He was at the cash register greeting people loud and thanking they for having eaten at the restaurant. It’s amazing to know there are still great employees who love people in LA.
What are the opening hours of El Pollo Loco in Hollywood?
El Pollo Loco in Hollywood is open every day from 9:30 AM to 9:30 PM.
Where is El Pollo Loco located?
It is located at 1260 N Vine St, Hollywood, CA 90038, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery service for their food.
Can I order from El Pollo Loco through an app?
Yes, you can order via the El Pollo Loco app available on the Apple App Store or through their online ordering link.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
What cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine focusing on fire-grilled chicken and handmade salsas and guacamole.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services.
Are there Wi-Fi facilities available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi to customers.
What nearby places can I visit after dining at El Pollo Loco?
After your meal, you might enjoy visiting nearby places such as AxeVentures amusement park, Bliss Art House Cafe for coffee or smoothies, and The Vine Street Deli for additional dining options.
Is there any convenient medical or shopping facility near El Pollo Loco?
Yes, Pump Station, which includes health and medical services as well as children's clothing shopping, is located nearby for your convenience.
Are there laundry services in the vicinity of El Pollo Loco?
Yes, Snow White Cleaners and Hollywood Dry Cleaners & Alterations are nearby for laundry services.