Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with complaints about rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold or improperly cooked items, and missing components from orders.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported dirty conditions and unsanitary restrooms.
Staffing Issues
Many reviews mentioned that the location is understaffed, leading to slow service and a lack of attention to customers.
App Experience
Several customers experienced problems with the mobile app, including issues with order accuracy and the inability to use app features effectively.
HA
Hazel A
Nov 8, 2025
2.0
The worst customer service!!! There is a sign that teafs order at the kiosk. Really? You serve food inside at least help those who want to eat inside. Terrible service.
DU
DIFFUSION ON U.S.
Oct 28, 2025
1.0
I made a stop this morning 10/28/2025 around 4am, stopped by for coffee, tried to use the code on the McDonald's app and the cashier wouldn't validate it, what's the point of having that app on your phone if they won't validate it???... It's a issue worker or the restaurant
JJ
Joe Jordan
Oct 25, 2025
1.0
People.\n That do not know how to speak on the radio. Understand you or take orders.
What are the regular opening hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 4:00 AM daily.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 4:00 AM.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any digital apps available to order from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's offer any rewards or loyalty programs?
Yes, you can earn points for free food through the MyMcDonald's Rewards program available online.
What types of dining services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places might I visit before or after dining at this McDonald's?
Nearby places include Galco's Soda Pop Stop for groceries, Wavy Gravy Cafe and Diner for American food, and Barcade for arcade games and drinks.
Are there nearby transit or parking facilities that help access this McDonald's?
While transit stations are not listed, nearby automotive services such as York Auto Care and Auto Mode Body Shop can assist with car needs when visiting.
What local services are close to this McDonald's that customers might find useful?
Nearby services include real estate agents like Yefree A Montoya and Las Casas Realty, beauty salons such as Tiptoe Nail Studio, and healthcare services like Highland Family Dental Group.