Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including overly salty items, incorrect orders, and even finding bugs in food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Order Accuracy
Numerous customers experienced problems with order accuracy, receiving incorrect items or missing components.
Speed of Service
Service speed was inconsistent; some customers noted quick service while others faced long wait times.
CS
C S
Nov 6, 2025
1.0
I ordered 3 classic crispy chicken sandwiches. They gave me children's sandwiches and blamed me for their incorrect keystroke. Will never return to this incompetent store.
DP
Drew par
Nov 4, 2025
5.0
They are underrated. Quality burgers , the beef is never frozen. I had a Dave's triple. Thats three 1/4lb patties. In N Out uses 1/8lb patties. Wendy's is priced better by weight.
FM
Freddi M.Lopez
Oct 30, 2025
3.0
Came in like at 7:50am 10-30-25 to place an order for take out. When I got my order I asked the women that gave me my order I believe she was working the drive thru. I asked for 1 Cholula sauce packet she said no I can’t, she said it’s only if you get a burrito which I got a sausage egg croissant sandwich. Told her I just need one packet she said no . So I told her can I get her corporate number she said they not corporate they are Franchise . Told her then who can I reach out to to voice my concerns about this . She then said here you got handed me the one packet of cholula packet after all smh this is the last time I take my Business here I’m a regular too I work at the VVC making there deliveries too I’ve never had someone denied me one packet of cholula hot sauce packet.
BB
belle
Oct 29, 2025
1.0
Lady in drive thru (not the one with tattoos taking orders) the one handing out orders at 2:32 PM with piercings and a ponytail is extremely RUDE.
SA
Susan Allnutt
Oct 5, 2025
3.0
They took away the sweet and sour sauce my favorite for years. Replaced it with sweet chili sauce it's not the same. Why did they even have to change it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hesperia, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hesperia, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (760) 948-1738.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bear Valley Wendy’s serve breakfast?
Yes, this Wendy’s location in Hesperia, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location at 18689 Bear Valley Rd in Hesperia currently open?
Yes, this Wendy's location is open and committed to serving you every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, and what meal times are available?
Yes, this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or visit order.wendys.com to place your order.
What forms of payment are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Customer Care page, call the location directly at (760) 948-1738, or use the customer satisfaction survey linked on their website.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this Wendy's offers both drive-thru and dine-in services. Curbside pickup is not available.
What nearby places can I visit around Wendy's at Bear Valley Rd?
Nearby you can visit Panera Bread for cafe options, Quick Quack Car Wash if you need an automotive wash, and the High Desert Farmers Market for fresh fruits and vegetables.
How can nearby transit or landmarks help me find Wendy's at Bear Valley Rd?
Apple Valley California is a nearby landmark that can help guide you. Additionally, AutoZone and ALDI are close by, making it easier to locate Wendy's while running errands.
Are there any fitness or recreational spots near Wendy's that customers might enjoy before or after dining?
Yes, Planet Fitness and Victor Valley College Gymnasium are nearby gyms, and Victorville Mojave Riverwalk is a great hiking trail and park to visit around this area.