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Wendy's

3.7
(261 reviews)

Business Details

(760) 948-1738

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18689 Bear Valley Rd, Hesperia, CA
92345, United States

Hours

Reviews

3.7
261 reviews
5 stars
129
4 stars
43
3 stars
26
2 stars
18
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor management.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Cleanliness

Concerns raised about cleanliness in the restaurant, with reports of dirty conditions and issues with pests.

Value for Money

Customers express dissatisfaction with pricing and portion sizes, feeling that quality does not match the cost.
  • JC
    Josie Cota
    Jan 9, 2026
    1.0
    I ordered a chicken sandwich with no tomatos, got it and it had tomatoes. Called to get a refund and I was told by the manager "what are you allergic? Can't you just take the tomato off". Horrible service
  • MH
    Melody Heald
    Dec 21, 2025
    5.0
    Angel was an angel. He went above and beyond for me and my boyfriend. He personally gave us our order hot and fresh because how long we waited because of the wait. He was very sweet, friendly, and wonderful. Thank you for making our day!
  • RR
    Ricardo R.
    Dec 10, 2025
    1.0
    Terrible customer service will not go there again. Manager there worthless, no help at all.
  • EN
    Emily Negrete
    Dec 2, 2025
    5.0
    We had a great experience at Wendy’s today! The staff was professional, fast, and super friendly. The girl who helped us even gave our kiddos an ice cream, which they loved. She was very helpful and made our visit really enjoyable. Thank you for the great service! 💛🍟🍔
  • CS
    C S
    Nov 6, 2025
    1.0
    I ordered 3 classic crispy chicken sandwiches. They gave me children's sandwiches and blamed me for their incorrect keystroke. Will never return to this incompetent store.

Frequently Asked Questions About Wendy's

Is Bear Valley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's location at 18689 Bear Valley Rd in Hesperia currently open?

Yes, this Wendy's location is open and committed to serving you every day through dine-in, drive-thru, and delivery where available.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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