Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
260 reviews
5 stars
128
4 stars
43
3 stars
26
2 stars
18
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold or salty items, incorrect orders, and even finding bugs in food.
Cleanliness
Several reviews mention cleanliness issues, including dirty dining areas and concerns about hygiene.
Order Accuracy
Numerous customers reported problems with order accuracy, including missing items and incorrect orders.
Overall Experience
While some customers enjoyed their meals and had positive experiences, many others indicated they would not return due to various service and food quality issues.
- JCJosie Cota3 days ago1.0I ordered a chicken sandwich with no tomatos, got it and it had tomatoes. Called to get a refund and I was told by the manager "what are you allergic? Can't you just take the tomato off". Horrible service
- MHMelody HealdDec 21, 20255.0Angel was an angel. He went above and beyond for me and my boyfriend. He personally gave us our order hot and fresh because how long we waited because of the wait. He was very sweet, friendly, and wonderful. Thank you for making our day!
- RRRicardo R.Dec 10, 20251.0Terrible customer service will not go there again. Manager there worthless, no help at all.
- ENEmily NegreteDec 2, 20255.0We had a great experience at Wendy’s today! The staff was professional, fast, and super friendly. The girl who helped us even gave our kiddos an ice cream, which they loved. She was very helpful and made our visit really enjoyable. Thank you for the great service! 💛🍟🍔
- CSC SNov 6, 20251.0I ordered 3 classic crispy chicken sandwiches. They gave me children's sandwiches and blamed me for their incorrect keystroke. Will never return to this incompetent store.
Frequently Asked Questions About Wendy's
Is Bear Valley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's location at 18689 Bear Valley Rd in Hesperia currently open?
Yes, this Wendy's location is open and committed to serving you every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, and what meal times are available?
Yes, this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or visit order.wendys.com to place your order.
What forms of payment are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Customer Care page, call the location directly at (760) 948-1738, or use the customer satisfaction survey linked on their website.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this Wendy's offers both drive-thru and dine-in services. Curbside pickup is not available.
What nearby places can I visit around Wendy's at Bear Valley Rd?
Nearby you can visit Panera Bread for cafe options, Quick Quack Car Wash if you need an automotive wash, and the High Desert Farmers Market for fresh fruits and vegetables.
How can nearby transit or landmarks help me find Wendy's at Bear Valley Rd?
Apple Valley California is a nearby landmark that can help guide you. Additionally, AutoZone and ALDI are close by, making it easier to locate Wendy's while running errands.
Are there any fitness or recreational spots near Wendy's that customers might enjoy before or after dining?
Yes, Planet Fitness and Victor Valley College Gymnasium are nearby gyms, and Victorville Mojave Riverwalk is a great hiking trail and park to visit around this area.