Wendy's

3.7
256 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18689 Bear Valley Rd, Hesperia, CA
92345, United States

Hours

Reviews

3.7
256 reviews
5 stars
126
4 stars
43
3 stars
26
2 stars
18
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overly salty items, incorrect orders, and even finding bugs in food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Order Accuracy

Numerous customers experienced problems with order accuracy, receiving incorrect items or missing components.

Speed of Service

Service speed was inconsistent; some customers noted quick service while others faced long wait times.
  • CS
    C S
    Nov 6, 2025
    1.0
    I ordered 3 classic crispy chicken sandwiches. They gave me children's sandwiches and blamed me for their incorrect keystroke. Will never return to this incompetent store.
  • DP
    Drew par
    Nov 4, 2025
    5.0
    They are underrated. Quality burgers , the beef is never frozen. I had a Dave's triple. Thats three 1/4lb patties. In N Out uses 1/8lb patties. Wendy's is priced better by weight.
  • FM
    Freddi M.Lopez
    Oct 30, 2025
    3.0
    Came in like at 7:50am 10-30-25 to place an order for take out. When I got my order I asked the women that gave me my order I believe she was working the drive thru. I asked for 1 Cholula sauce packet she said no I can’t, she said it’s only if you get a burrito which I got a sausage egg croissant sandwich. Told her I just need one packet she said no . So I told her can I get her corporate number she said they not corporate they are Franchise . Told her then who can I reach out to to voice my concerns about this . She then said here you got handed me the one packet of cholula packet after all smh this is the last time I take my Business here I’m a regular too I work at the VVC making there deliveries too I’ve never had someone denied me one packet of cholula hot sauce packet.
  • BB
    belle
    Oct 29, 2025
    1.0
    Lady in drive thru (not the one with tattoos taking orders) the one handing out orders at 2:32 PM with piercings and a ponytail is extremely RUDE.
  • SA
    Susan Allnutt
    Oct 5, 2025
    3.0
    They took away the sweet and sour sauce my favorite for years. Replaced it with sweet chili sauce it's not the same. Why did they even have to change it.

Frequently Asked Questions About Wendy's

Is Bear Valley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.