Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
394 reviews
5 stars
176
4 stars
60
3 stars
38
2 stars
30
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
While some customers enjoyed the ice cream and certain food items, many expressed disappointment with food quality and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms.
Pricing
Customers frequently commented on high prices, feeling that the value did not match the cost.
Management Issues
Multiple reviews pointed to poor management practices, including unprofessional behavior and lack of staff training.
DS
Dovie'andi Se Tovya Sagain
Feb 22, 2026
1.0
They have 2 bathrooms was told one was for employees only even though that's not what it says. Additionally they won't give you the code they need to open it for you. So I guess I need my hand held while I take a piss. Seriously?
AK
angel kellison
Feb 20, 2026
2.0
i was there thursday 2/19/26 at around 9:30pm. i ordered a small M&M blizzard for me and my boyfriend to share and a mini oreo blizzard for my little brother. as i’m eating my M&M blizzard, i notice a very large “M&M” however when i bit into it, it was chewy and tasted like peanut butter. i’ve never gotten anything other than an M&M blizzard. at first i thought it was goofy and i laughed at it until i remembered that my little brother is severely allergic to all peanuts. if he had asked me for a bite of my blizzard that would’ve been really bad. the issue wasn’t that they accidentally put another flavor in my M&M blizzard, the issue was the cross contamination and the lack of attention. peanut allergy is a very serious issue, and i couldn’t imagine if it was in my brothers blizzard instead of mine.
BS
Breeze Summers
Feb 19, 2026
2.0
I was going to order a meal through Door Dash, until I saw the prices. A fish combo for $18.00 from a DQ! Ge Real... Pursuing other menu items, the entire selection is way overpriced.
EL
Elsa L.
Feb 14, 2026
1.0
Ordered their new lemonade with pineapple & tajin & asked for a large, ordered a few other items including kids meals & redeemed my points for a free kids meal. When I got to the window they handed me a small cup of lemonade, I asked if it was the large & they said it was a medium, I told the lady I had ordered a large to which she said that it was my fault because she had repeated the order back, which wasn't entirely true since she never mentioned the size after I stated large to her. Anyways, told her I wanted a large, & she had already charged me & used my code. She said she could refund me & that my free kids meal would be null & void, which didn't make sense to me since it wasn't my fault they had gotten my order wrong. Really disappointing, as if that wasn't enough, I park in the parking lot & my family & I start to eat, I finally take a sip of my lemonade & it was disgusting & I ended up trashing it, didn't feel like dealing with crappy customer service again. Then one of my kiddos stated they had to use the restroom, so we head inside, both restrooms have out of order signs which I thought was odd, I ask for the code regardless & it's given to me, let my kiddo into the restroom & the restroom is in perfect working order. While waiting for my kiddo outside the restroom, I'm a little annoyed at how loud it is inside the restaurant, not because of the customers, but because of the music being at a ridiculously higher than usual level, and to top it all off they're bumping Sexyy Red, super trashy & off putting, not family friendly at all. It's sad because this is the only DQ up here & every time I go the service gets worse & worse.
AA
Adrian
Feb 5, 2026
1.0
ordered a large Royal Cheesecake and it had ZERO cheesecake pieces ZERO. I called and the “Manager” said “if there wasn’t enough cheesecake for your liking there is nothing we can do for you“. wasn’t enough? I said there was absolutely ZERO. she said “ i dont know what to tell you but we can’t refund you. 13$ I wasted
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Hesperia?
Dairy Queen Grill & Chill in Hesperia is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 15481 Bear Valley Rd, Hesperia, CA 92345, United States.
What type of food does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, chicken strip baskets, and more.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, this location has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, offering booster seats, high chairs, and a family-friendly environment.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive mobile deals and rewards.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, this location offers outdoor seating for customers who prefer to dine outside.
What nearby gas stations can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby gas stations include Pemex, Hesperia Gas and Mart, and Hesperia Gas & Mart, convenient for refueling or quick stops during your visit.
Are there any nearby automotive services near Dairy Queen Grill & Chill?
Yes, nearby automotive services include Michelin tire dealer and repair, American Tire Depot, and Fix Auto Hesperia for your vehicle needs.
What should I know about nearby places for real estate services when visiting Dairy Queen Grill & Chill?
Several real estate agents and services such as Rob St.Onge - First Team Real Estate, Joe The Realtor, Rocky Fontanez Realtor, and Tellez Team Homes are close by if you're interested in local real estate.
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