Customers frequently reported long wait times, poor customer service, and incorrect orders.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the freshness and accuracy of their orders.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of training.
Cleanliness
The restaurant's cleanliness was noted positively by some, but others mentioned it needed more maintenance.
Ice Cream Praise
Many customers enjoyed the ice cream, particularly the Blizzards, indicating a strong product offering in this category.
MA
Michael Adolphson
Jan 5, 2026
5.0
I suffer from mental health ADHD I have a mental impairment learning Disabilitie I've been going to this dairy Queen for a year 1 now always been a paying customer never had any issues up until tonight January 4,2026 at 8:30 pm my mom did a door dash for food for me to pick up and eat i just got out of jail and im exhausted and extremely tired fell asleep in the lobby in the sitting room one of the workers told me that I have to leave I was very tired and disturbed I was not bothering anyone or anything I told the workers my situation and they said it's there policy it was also cold and rainy outside and I will let corporate know what happened and how I was treated and I'm covered under the Ada American disability act of California thank you for your time and God bless
SB
S Braven
Jan 3, 2026
2.0
I really only come here for the ice cream, which is decent. The food, on the other hand, is disappointing—definitely best to stick with the frozen treats. The drive-thru is also a downside, as service is extremely slow.
MC
mario contreras
Nov 11, 2025
3.0
Waited on the table for more then 15 min for a blizzard .. until I went up to the counter and asked if it was ready .. it has been sitting there all this time .. and only 2 tables were taken not like they were busy ..
PB
Pam Beterbide
Oct 4, 2025
5.0
We just got dessert but it was amazing
CZ
Chris Zavala
Sep 24, 2025
4.0
The food is ok, but their Blizzard ice creams are the best.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Hesperia?
Dairy Queen Grill & Chill in Hesperia is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 15481 Bear Valley Rd, Hesperia, CA 92345, United States.
What type of food does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, chicken strip baskets, and more.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, this location has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, offering booster seats, high chairs, and a family-friendly environment.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive mobile deals and rewards.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, this location offers outdoor seating for customers who prefer to dine outside.
What nearby gas stations can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby gas stations include Pemex, Hesperia Gas and Mart, and Hesperia Gas & Mart, convenient for refueling or quick stops during your visit.
Are there any nearby automotive services near Dairy Queen Grill & Chill?
Yes, nearby automotive services include Michelin tire dealer and repair, American Tire Depot, and Fix Auto Hesperia for your vehicle needs.
What should I know about nearby places for real estate services when visiting Dairy Queen Grill & Chill?
Several real estate agents and services such as Rob St.Onge - First Team Real Estate, Joe The Realtor, Rocky Fontanez Realtor, and Tellez Team Homes are close by if you're interested in local real estate.