Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.5
(394 reviews)

Business Details

15481 Bear Valley Rd, Hesperia, CA
92345, United States
(760) 998-2011
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
15481 Bear Valley Rd, Hesperia, CA
92345, United States

Hours

Reviews

3.5
394 reviews
5 stars
176
4 stars
60
3 stars
38
2 stars
30
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

While some customers enjoyed the ice cream and certain food items, many expressed disappointment with food quality and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms.

Pricing

Customers frequently commented on high prices, feeling that the value did not match the cost.

Management Issues

Multiple reviews pointed to poor management practices, including unprofessional behavior and lack of staff training.
  • DS
    Dovie'andi Se Tovya Sagain
    Feb 22, 2026
    1.0
    They have 2 bathrooms was told one was for employees only even though that's not what it says. Additionally they won't give you the code they need to open it for you. So I guess I need my hand held while I take a piss. Seriously?
  • AK
    angel kellison
    Feb 20, 2026
    2.0
    i was there thursday 2/19/26 at around 9:30pm. i ordered a small M&M blizzard for me and my boyfriend to share and a mini oreo blizzard for my little brother. as i’m eating my M&M blizzard, i notice a very large “M&M” however when i bit into it, it was chewy and tasted like peanut butter. i’ve never gotten anything other than an M&M blizzard. at first i thought it was goofy and i laughed at it until i remembered that my little brother is severely allergic to all peanuts. if he had asked me for a bite of my blizzard that would’ve been really bad. the issue wasn’t that they accidentally put another flavor in my M&M blizzard, the issue was the cross contamination and the lack of attention. peanut allergy is a very serious issue, and i couldn’t imagine if it was in my brothers blizzard instead of mine.
  • BS
    Breeze Summers
    Feb 19, 2026
    2.0
    I was going to order a meal through Door Dash, until I saw the prices. A fish combo for $18.00 from a DQ! Ge Real... Pursuing other menu items, the entire selection is way overpriced.
  • EL
    Elsa L.
    Feb 14, 2026
    1.0
    Ordered their new lemonade with pineapple & tajin & asked for a large, ordered a few other items including kids meals & redeemed my points for a free kids meal. When I got to the window they handed me a small cup of lemonade, I asked if it was the large & they said it was a medium, I told the lady I had ordered a large to which she said that it was my fault because she had repeated the order back, which wasn't entirely true since she never mentioned the size after I stated large to her. Anyways, told her I wanted a large, & she had already charged me & used my code. She said she could refund me & that my free kids meal would be null & void, which didn't make sense to me since it wasn't my fault they had gotten my order wrong. Really disappointing, as if that wasn't enough, I park in the parking lot & my family & I start to eat, I finally take a sip of my lemonade & it was disgusting & I ended up trashing it, didn't feel like dealing with crappy customer service again. Then one of my kiddos stated they had to use the restroom, so we head inside, both restrooms have out of order signs which I thought was odd, I ask for the code regardless & it's given to me, let my kiddo into the restroom & the restroom is in perfect working order. While waiting for my kiddo outside the restroom, I'm a little annoyed at how loud it is inside the restaurant, not because of the customers, but because of the music being at a ridiculously higher than usual level, and to top it all off they're bumping Sexyy Red, super trashy & off putting, not family friendly at all. It's sad because this is the only DQ up here & every time I go the service gets worse & worse.
  • AA
    Adrian
    Feb 5, 2026
    1.0
    ordered a large Royal Cheesecake and it had ZERO cheesecake pieces ZERO. I called and the “Manager” said “if there wasn’t enough cheesecake for your liking there is nothing we can do for you“. wasn’t enough? I said there was absolutely ZERO. she said “ i dont know what to tell you but we can’t refund you. 13$ I wasted

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Hesperia?

Dairy Queen Grill & Chill in Hesperia is open daily from 10:00 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 15481 Bear Valley Rd, Hesperia, CA 92345, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: