Dairy Queen Grill & Chill

Reviews

• MC

  mario contreras

  Nov 11, 2025
  3.0
  Waited on the table for more then 15 min for a blizzard .. until I went up to the counter and asked if it was ready .. it has been sitting there all this time .. and only 2 tables were taken not like they were busy ..
• PB

  Pam Beterbide

  Oct 4, 2025
  5.0
  We just got dessert but it was amazing
• CZ

  Chris Zavala

  Sep 24, 2025
  4.0
  The food is ok, but their Blizzard ice creams are the best.
• LF

  Laurie Frey

  Sep 14, 2025
  1.0
  So I honestly have no idea what to say. I've been to this Dairy Queen before a couple times usually we order through the drive-thru and we're only ordering ice cream. This time we went in because we were ordering food and wanted to sit down to eat. Using a digital coupon, I was going to specifically order a kids meal, a stack burger combo, and a chicken basket combo meal. I go to order the kid meal with a hamburger and ask what comes on it, the worker said that it had pickles, ketchup, and mustard. I asked to remove the pickles and then ask if I could add tomatoes. The worker said that she wasn't sure if she could add that. And I go well can we just add the tomatoes, and the worker said they're not allowed to add tomatoes to hamburger meals. So I'm like okay fine whatever I'll just order the stack burger and in my mind I'll take the tomato from that one and give it to my kid who wants the tomato. So we order the chicken basket and then I go to put in my stackburger combo order and I asked what comes on it, and the worker said it comes with pickles, mustard, and ketchup. I asked can I add tomatoes to that and again the worker says she's not allowed to add tomatoes to the hamburger. And so I then, in the middle of ordering google searched if this was a company policy to see if this franchise is stingy and weird. And the answer was, it's not a company policy to not add extra things to a hamburger. Whatever, then we go have a seat and while waiting for our order, I do a mock-up of what would happen if I ordered through the mobile app. So I go to add a hamburger kids meal and in that option there is a customize button that you can click and it has the option to add tomatoes to the hamburger among other things. And it's the same for all of the hamburgers.... So then the worker calls out my number and is walking towards me with the tray of our food. I go to reach for the tray and she says no she can't let me have the tray (as if there's only that one tray in the entire restaurant) and she proceeds to put all of our food individually on the table. At that point I ask her about the mobile order and what would happen if I had ordered through the mobile order app would my changes have been fulfilled. She said that no, they would make my food according to the policy of their store. I that informed her that that is not a company policy so what they're doing is wrong. And she said I don't know that's just what my boss tells me. And then, why am I mixing up my meal with my child's meal? Why did I pay $10 for a meal that has the same size fry and same size hamburger as a kid meal that only cost $6? Like what is this? Will not be coming back at all because this company has unethical and shady standards by which they operate.
• SS

  Stephanie

  Sep 6, 2025
  1.0
  Was ignored at the drive thru window, waited and waited, trued to see if someone could hear me multiple times with no answer. Decided to pull forward after they ignored me completely and took the other of the car that came into the next lane after me. Pulled back around since I am disabled and have mobility issues. Finally got my order taken, person was nice at the window but rude at the order taking point. Was handed the items without being told which is which when they look exactly the same. No decent parts of the flavor order our blizzards, just crumbs. Not impressed. Will not be back. Here for 28min for two items.

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