Papa Johns Pizza

Reviews

• JF

  John Flores

  5 days ago
  1.0
  I wouldn't call it a pizza, a frozen pizza from 711 maybe. It's not even a pizza 😒
• NC

  Nena Camacho

  Dec 28, 2025
  1.0
  DO NOT go to this location. These employees are rude and completely unprofessional. I paid an extra $6 for the garlic to be put on my crust and upon receiving my order I came to find out that the garlic was dry and barely visible. I called into the location to see if there was anything they could do for me such as refund the $6 or at least add it for next time. The “lady” if I can even refer to her as such because she was so disrespectful, refused to assist. She completely lacked any customer service and treated me horrifically. Due to this experience my sister offered to take the food back and get a refund. I understand that me and my family ate some of the food so they offered a partial refund. I was willing to accept it however I wanted to know since I was still paying if I could keep a pizza. The girl told my sister that she had to go ask her boss. She never came back. I told my sister I would call in and when I asked for a manager the girl told me she was and that her name was “Nina” however according to my sister the managers name was “Mary”. Now Nina was extremely rude over the phone and ended up hanging up on me. My sister is now waiting inside for 15 minutes, or so they say, for a general manager to show up. If this location is full of managers why does no one have any customer service skills because I’m astonished that there’s two managers so far on site and none of them know how to properly deal with customers. Please if you made it this far and want good pizza and great customer service go to Grumpy Tom’s pizza or Dominos.
• RT

  Rhonda Sue Thomas

  Dec 25, 2025
  5.0
  This is a very small Papa John's. But the employees are super friendly and always offer whatever coupon or discounts are available. They have many varieties of pizza toppings and will let you substitute ingredients to your liking. Very tasty pizza.
• RM

  Renee Miramontes

  Dec 7, 2025
  5.0
  I had thee most amazing this morning 12/7/25 with an employee at the Hemet (Florida Ave) location. I wish i had caught her name, but because I literally called her 5 times today, I'm too embarrassed to bug her. She was there at 10:15am and I'm assuming she is a supervisor. She went above and beyond for me because i was having trouble with my Autistic son. This woman was so helpful, understanding, professional, caring and compassionate. She definitely deserves a raise or a paid week off! I literally cannot thank her enough and I hope one day I can. If you read this sweetie, I appreciate you beyond words.
• TA

  Tristan Allen

  Nov 25, 2025
  5.0
  Best pizza ever!

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